Role Overview
We are seeking a results-driven and highly motivated Digital Sales & Marketing Executive to lead our online sales growth. This role combines digital marketing eCommerce management and direct customer engagement to drive revenue through our online platforms.
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Key Responsibilities
- Manage and grow all company social media platforms (Facebook Instagram TikTok etc.)
- Handle daily posting content creation and audience engagement
- Respond to customer inquiries promptly across all digital channels
- Convert online inquiries into actual sales
- Manage and update the company eCommerce website (products pricing promotions)
- Monitor online orders and ensure smooth fulfillment coordination
- Develop and execute digital marketing campaigns and promotions
- Analyze performance metrics and optimize campaigns for better results
- Maintain strong online customer relationships and brand reputation
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Benefits
Key Requirements
- Proven experience in digital marketing and online sales
- Strong understanding of social media platforms and trends
- Experience managing eCommerce platforms/websites
- Excellent communication and customer handling skills
- Sales-oriented mindset with ability to close deals
- Basic graphic design or content creation skills is an added advantage
- Self-driven organized and results-focused
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Key Performance Indicators (KPIs)
- Online sales revenue growth
- Customer response time and conversion rate
- Social media engagement and growth
- Website performance and order volumes
Required Skills:
Qualifications- Academic and Professional Bachelors Degree in Business Marketing or related field Relevant professional Sales Management certification Experience 2 - 3 years experience in Regional Senior Management role in sales and distribution Competencies Customer focus Influencing and negotiation skills Networking and building partnerships Analytical thinking Leadership skills Sales skills Route to market management Performance monitoring and management
Required Education:
Candidate Requirement: 58 years experience in sales telecom partnerships or field sales. Strong network within telecom broadband or consumer electronics ecosystem in Kenya. Experience managing on-ground marketing campaigns or field sales teams. Strong communication negotiation and relationship-building skills. Experience working with telecom operators. Background in mobile phones telecom distribution or consumer electronics. Experience managing community outreach or door