Business Development Manager

About Us

The Design Gallery is East Africas premier destination for luxury interior design representing an exclusive portfolio of premium European brands. We inspire extraordinary living by turning imagination into beautifully crafted spaces and unforgettable experiences.

About the Role

We are looking for a hands-on Sales Manager to lead and develop our commercial team spanning client relationships and showroom operations while growing our portfolio of premium accounts. You will own the full customer journey from first pitch and negotiations through to closing delivery and handover.

Key Responsibilities

• Lead negotiations and close high-value contracts for bespoke furniture and interior design projects
• Own the full sales cycle from first pitch to project handover
• Set and deliver on personal and team revenue targets
• Grow existing accounts and pursue new business across luxury residential and commercial sectors
• Analyse account profitability and adjust pricing and service strategy accordingly
• Act as the senior client contact throughout the project lifecycle resolving escalations decisively
• Lead coach and develop the commercial team.
• Bridge sales design and operations to keep the client experience seamless from brief to handover
• Represent The Design Gallery at industry events and build a pipeline through networking
• Track market trends and competitor activity and feed insights back to leadership

What Were Looking For

• 4 to 7 years in senior sales role key account management or relationship management.
• Experience with luxury interiors high-end furniture architecture or a comparable premium sector will be an advantage.
• Proven record of managing a substantial client portfolio and exceeding revenue targets
• Strong commercial and financial acumen to negotiate and close high value deals
• Genuine interest in design art and luxury products with the ability to articulate their value
• Relevant professional qualifications are an advantage

OUR CULTURE: FUSE

At The Design Gallery we live by one mantra: when we Figure It Out and Evo-Create with Synergy we are Unstoppable. That is FUSE and it shapes how we work:

F - Figure It Out; We bring Creativity Grit Ownership and Passion in our work.

U Unstoppable; We are Visionary Bold Adaptable and driven by boundless energy to deliver.

S Synergy; We win through Teamwork Communication Empathy and Loyalty.

E - Evo-Creative; We stay adaptable dynamic and progressive leading in our field through thought-leadership.