BUSINESS DEVELOPMENT EXECUTIVE
Job Summary
Uliza Events is a growing identification solutions company providing quality durable and unique event and location wristbands and related identification products to businesses events schools hotels malls entertainment venues and other organizations.
We are looking for a Business Development Executive who is ambitious confident commercially minded and passionate about generating new business and building strong client relationships.
- Identify and develop new business opportunities through calls networking referrals research and other prospecting activities.
- Generate and manage a healthy sales pipeline of potential clients.
- Reach out to prospective customers and understand their business and product requirements.
- Prepare and follow up on quotations and proposals.
- Convert qualified leads into paying customers.
- Build and maintain strong relationships with existing and prospective clients.
- Attend client meetings site visits and business meetings whenever required.
- Follow up consistently with prospects to move opportunities through the sales process.
- Maintain accurate and up-to-date customer and sales information in the CRM.
- Meet and exceed monthly sales targets.
- Identify opportunities for repeat business upselling and cross-selling.
- Work closely with the Customer Experience Operations and Production teams to ensure a smooth customer experience.
- Provide regular reports on sales activities pipeline opportunities and performance.
- Research the market and identify new sectors businesses and opportunities for Uliza Events.
- 23 years of proven experience in Business Development B2B Sales or a related role.
- Demonstrated ability to generate new business and achieve sales targets.
- Strong communication negotiation and presentation skills.
- Confident speaking to decision-makers and handling client meetings.
- Ability to work independently while contributing effectively to a team.
- Strong follow-up and relationship management skills.
- Good understanding of the sales process from prospecting to closing.
- Experience using a CRM or sales management system is an added advantage.
- Good computer skills particularly Microsoft Excel/Google Sheets and email.
- Must be willing and able to work from the office full-time.
- Must be comfortable attending client meetings and site visits whenever required.
- Must be target-driven disciplined proactive and results-oriented.
We are looking for someone who does not wait for customers to come to them.
The ideal candidate is a huntersomeone who enjoys identifying prospects making the first contact building relationships following up consistently and ultimately closing business.
If you are ambitious persuasive highly organized and motivated by achieving sales targets we would like to hear from you.
Required Skills:
Client Management & Sales Execution Handle all inquiries from Kenya Uganda Tanzania Rwanda Zambia Ghana and Nigeria ensuring every lead is engaged and converted. Follow up with all leads aggressivelyno lost clients no missed opportunities. Convert inquiries into confirmed orders & repeat customers using relationship-based selling. Maintain 100% CRM data accuracyevery client interaction must be logged in real-time. Conduct high-quality cold calls to businesses hotels event organizers and potential buyers. Sell with strategy not pressureunderstand client needs and provide solutions. Assist clients with quotations invoices and order confirmations while ensuring seamless service. Follow-Up & Conversion Optimization Implement a strict follow-up strategy to ensure maximum conversion of leads. Maintain a response time of under 5 minutes for all new inquiries. Ensure 85% conversion rate for warm leads. Track and push clients through the full sales funnel (Inquiry Quotation Order Repeat Purchase). Build strong relationships to secure long-term contracts and increase client retention. CRM & Sales Process Management Use Zoho CRM to manage all leadszero lost data zero missed follow-ups. Handle 3CX calls professionally ensuring all international client calls are tracked and analyzed. Maintain detailed records of inquiries follow-ups closed deals and lost opportunities. Identify and implement strategies to increase client lifetime value. Provide daily weekly and monthly reports on sales performance and client engagement. Efficiency & Digital Tools Mastery Excel in fast typing and accurate data entry for CRM and reports. Proficiency in Microsoft Word for writing proposals quotations and business emails. Use Canva to create client presentations and promotional offers. Quick adaptability to Zoho CRM 3CX and other business software. Key Performance Indicators (KPIs) 85% conversion rate for warm leads. Zero missed follow-upsevery inquiry must be engaged. CRM data accuracy: 100%all client interactions must be logged. Client response time: Under 5 minutes for new inquiries. Daily call target: Minimum of 50 quality calls. Repeat business: 90% of satisfied customers must return. Qualifications & Skills Required Minimum of 2 years experience in Telesales Inside Sales or Client Relationship Management. Proven ability to convert inquiries into confirmed sales. Strong experience using Zoho CRM 3CX and Excel for tracking sales pipelines. Fast & accurate typing skills (Speed above 50 WPM preferred). Exceptional follow-up skillszero missed leads immediate engagement. Excellent communication and relationship-building skills. Professional email etiquette & Microsoft Word proficiency. Basic Canva design skills for client presentations and offers. Ability to manage clients across multiple African countries.
Required Education:
Business Development Executive - Job Vacancy