Bartender

About the Company

Our client is a well-established hospitality business committed to delivering exceptional guest experiences through quality service excellent food and beverages and a welcoming atmosphere. The organization values professionalism teamwork and customer satisfaction.

Job Summary

The Barman is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional customer service. The role involves maintaining a clean and organized bar ensuring compliance with health and safety standards and creating a welcoming experience for guests.

Key Responsibilities

• Prepare and serve beverages according to established recipes and customer preferences.

• Welcome guests and provide friendly professional service at all times.

• Maintain cleanliness and organization of the bar area and equipment.

• Monitor stock levels and report replenishment needs to the supervisor.

• Process customer orders accurately using the Point of Sale (POS) system.

• Ensure responsible service of alcoholic beverages in line with company policies.

• Handle guest inquiries and resolve minor complaints professionally.

• Follow food safety hygiene and health & safety regulations.

• Support the Food & Beverage team to ensure efficient service during peak periods.

Qualifications & Experience

• Certificate or Diploma in Food & Beverage Service Hospitality Management or a related field.

• Minimum of 2 years experience as a Barman in a hotel restaurant or bar.

• Knowledge of cocktail preparation beverages and bar operations.

• Experience using POS systems is an added advantage.

• Excellent customer service and communication skills.

• Well-groomed reliable and able to work under pressure.

• Flexibility to work shifts weekends and public holidays.