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AI Workflow & Automation Specialist


Job Location:

Nairobi - Kenya

Monthly Salary: Not provided by the employer
Experience Required: 3-5years
Posted: 8 July 2026 (30+ days ago)
Application Deadline: 5 October 2026
Vacancies: 1 Vacancy

Job Summary

Job Title: AI Workflow & Automation Specialist
Location: Remote (Kenya-based supporting global clients)
Employment Type: Part-time (20 hrs/week) or Full-time (40 hrs/week) depending on business needs
Reports To: Business Owner / Field Director
Role Level: Level 2 Low-Code AI Workflow and Automation Support
Role Category: Operations Workflow Automation AI Productivity Process ImprovementBusiness Systems Support

About the Role
Our client a U.S.-based provider of virtual assistant services to small businesses churches and nonprofits is seeking an AI Workflow & Automation Specialist to design build and maintain AI-powered workflows and business automations.
The ideal candidate will improve operational efficiency by connecting business systems automating repetitive tasks documenting processes and leveraging AI tools to support sales marketing operations and client service.

Key Responsibilities
Design and implement AI-assisted workflows using no-code/low-code automation platforms.
Build automations for lead generation CRM management outreach reporting scheduling and business operations.
Create reusable AI prompts for emails research reports and documentation.
Map business processes and recommend workflow improvements.
Integrate business applications using tools such as Zapier Make Airtable Power Automate and HubSpot.
Test troubleshoot monitor and maintain automation workflows.
Organize and validate business data to ensure workflow accuracy.
Prepare SOPs workflow documentation user guides and training materials.
Ensure compliance with data privacy security and responsible AI practices.
Produce reports and recommend continuous process improvements.

Requirements
Qualifications
Bachelors degree in Computer Science Information Technology BBIT Software Engineering Information Systems Data Science AI ICT or a related field.
35 years of experience in workflow automation AI tools business systems CRM administration operations or related roles.
Hands-on experience with automation platforms such as Zapier Make Power Automate Airtable Automations HubSpot Workflows or similar tools.
Experience using AI tools such as ChatGPT Claude Gemini or Microsoft Copilot.
Strong understanding of workflow automation concepts data management documentation and process improvement.
Excellent written and verbal English communication skills.
Strong analytical troubleshooting and organizational skills.
Ability to work independently in a remote environment.

Preferred Qualifications
Experience with one or more of the following is an added advantage:
APIs webhooks JSON Git/GitHub
Python JavaScript SQL React
CRM systems dashboards and reporting tools
Business productivity platforms such as Notion ClickUp Asana Microsoft 365 or Google Workspace
Automation or AI-related certifications

Equipment Requirements
Personal laptop/desktop
Reliable high-speed internet
Professional headset for remote work

Application Requirement: Candidates must submit a portfolio demonstrating previous automation or AI workflow projects.

Benefits
Benefits
Flexible remote work
Career growth opportunities
Performance-based salary reviews
Exposure to international clients


Required Education:

Bachelors degree in Computer Science Information Technology BBIT Software Engineering Information Systems Data Science AI ICT or a related field. 35 years of experience in workflow automation AI tools business systems CRM administration operations or related roles. Hands-on experience with automation platforms such as Zapier Make Power Automate Airtable Automations HubSpot Workflows or similar tools. Experience using AI tools such as ChatGPT Claude Gemini or Mic