Customer Experience Lead Jobs in Kenya

We are looking for an Administration and Hub Manager with 2-3 years of experience to oversee our daily administrative operations and lead our Logistics and Shared Services Hub. The ideal candidate is a detail-oriented professional who holds a business-related degree is an active member of a relevant...

ABOUT THE PROJECTThe climate crisis is one of the key drivers of change that Amref intend to address in the current strategy. As such Amref Health Africa is leading a consortium of partners to deliver Advancing Research for Climate and Health (ARCH) initiative funded by the International Development...

About the ProgrammeAfricas population is growing rapidly with young people forming an increasing share of the workforce. Yet job creation has not kept pace leaving millions - particularly young women - without access to stable dignified livelihoods due to barriers such as limited education social no...

Reporting to the Cluster General Manager or his designate responsibilities and essential job functions include but are not limited to the following:Support the EXCOM by managing their schedules and deadlines while accommodating requests in a timely manner Personally greeting all internal/external gu...

The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in phone WhatsApp and online customers. The role is responsible for ensuring every customer interaction is handled professionally inquiries are responded to promptly and...

Strategic development:Define and align a scaling strategy program documents reporting processes and implementation procedures with GLFx Youth teams and coordinators resolving any conceptual or operational conflictsResolve conflicts in program theories procedures and regulations to enable smooth impl...

Position: Head of Customer ExperienceReporting to: CEO or to any other person as may be designated by the ManagementJob Scope: The Head of Customer Experience (CX) holds overall responsibility for defining and executing our customer experience vision and strategy. This leadership role ensures that e...

Position: Director of EducationLocation: Tigoni KenyaPosition Type: Full-TimeContract Duration: 1 Year (Probationary; Renewable)Position SummaryThe Director of Education leads all educational programs ensuring they are carried out in a Christ-like manner and aligned with the organizationsmission. Th...

Reports to: Practice LeadLocation: Nairobi Kenya PROFILE INTRODUCTION: Our client a distinguished and seasoned entrepreneur has developed an exciting entrepreneurship training program designed to empower medium-sized business owners and aspiring entrepreneurs. We are seeking a hands...