MFC Area Manager Kazakstan

ABOUT GLOVO:

Glovo is building the future of cities by enabling anyone to get any product from any store delivered in minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world adapted to the local supply status.

This role will require a mix of operations management skills people skills and creativity to tackle different challenges. The pickers are a key player in Glovos groceries business and you will need to ensure their long-term sustainability as well as its daily performance. Among other things you will define all the picking process and work hard to improve them continuously.

BE A PART OF A TEAM WHERE YOU WILL:

• Ensure a safe work environment for all your team

• Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.

• Proactively identify and lead process improvement initiatives

• Balance labor ensuring that you are operating a balanced and efficient Dark Store while meeting all production goals

• Embrace a startup mentality and emphasize Glovos Core Values

• Be responsible for at least one Dark Store (Glovo store).

• Be responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.

• Motivate coach report and provide feedback of pickers performance continuously.

• Coordinate physical and virtual workflows or flow of orders and materials to ensure products are dispatched on time.

• Allocate labor lead meetings direct and assign job duties for pickers.

• Perform in depth problem solving in all areas to ensure successful and continuous operations.

• Train audit and support employees to perform Glovo standard operating procedures and utilizing equipment and software

• Ensure pickers have proper tools to perform the job and coordinate repair or replacement when needed

• Report and escalate systemic issues to management as necessary and in a timely manner

• Review and update Standard Operating Procedures according to Glovo best practices

• Perform administrative duties and additional functions as needed and determined by management

• Work closely with other teams (HR Category Management Finance Facility contractors Safety Manager LiveOps...) to create and implement initiatives.

Qualifications :

YOU HAVE:

• 3 years experience in operations managing multidisciplinary teams in a retail distribution or logistics environment

• Demonstrated analytical skills and ability to problem solve and prioritize with little guidance

• Demonstrated excellent communication skills (written and verbal) with all organization levels.

• Demonstrated ability to use computer and wireless technology.

• Fluent in the local language and English. 

• An empathetic inclusive and curious attitude

We are always looking for the best candidates so if you think you would be a good fit even if you dont meet 100% of the requirements we would love to hear from you!

NICE-TO-HAVES:

• Working knowledge of Six Sigma tools and Lean techniques.

Additional Information :

At Glovo your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think decide and collaborate. What you achieve matters and how you achieve it defines us. Together they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Remote Work :

No

Employment Type :

Full-time