Customer Support Team Lead Jobs in Kazakhstan
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
T&d Team Lead
Nielseniq
Almaty - Kazakhstan
This role is responsible for leading and managing key accounts within the T&D market ensuring strong commercial performance and sustainable client growth. It acts as a strategic partner to clients by delivering market insights benchmarking and tailored recommendations that deepen seniorlevel relatio...
