Logistics Performance Manager

Role Summary

Managing and improving the logistics performance of all cities across the country. Taking

ownership of various service levels by measuring compliance, finding performance gaps and

execute a plan to fill performance-related gaps

What’s On Your Plate?

● Reporting and monitoring of KPIs and performance SLAs

● Identify and solve logistics performance-related problems by analyzing and deriving insights from large, complex sets of data

● Responsible for country compliance with OD processes and tools (e.g staffing, forecasting, etc.)

● Providing all data needed for performance improvement on the country level and acting as a consultant for the Head of Logistics

● Leading supervisors/trainers related to logistics performance KPIs

● Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery

● Optimize country infrastructure, and event thresholds & give input in DBDF to improve overall performance

● Provide weekly updates to country management on projects & performance progress