Voice Product and Program Management

Voice Product and Program Management

Philadelphia PA

Relevant Experience

(in Yrs) 8 to 10 years

Technical/Functional Skills Voice Product and Program Management

Experience Required 8 to 10 years

Roles & Responsibilities Responsibilities:

The Voice Product Managers primary responsibilities will be focused on :

Business Voice Network Product Strategy Planning and Design

Program Management of Voice initiatives

Coordination with Stakeholders and Voice Product Development teams

Industry relations with Regulatory and Compliance bodies (TRA PUC PAS NPAC etc.)

Understanding of Core Voice Architecture and Voice Network devices (such as SBC SRP MGW etc)

Performance and capacity management (trunks interconnections carrier management)

Event and outage management

Measurement reporting and CSI

Network Operations Center functional efficiency

Actively participate in engagement planning execution and reporting activities including:

Researching new technologies understanding existing processes and referencing recognized service management frameworks

Contributing to the definition of final engagement scope

Clearly articulating the status and results of work performed both orally and in written form to internal management and the client

Operates effectively and with minimal supervision if needed within a team or independently.

Qualifications: (Please list all required qualifications) Click here to enter text.

Bachelors Degree in Computer Science MIS Engineering or a related discipline with solid academic credentials.

Minimum of 10 years of experience required.

Broad Experience in Network Operations and Technology.

Experience and/or certification in one or more areas:

Certifications: CCNP CCIE JNCISENT ITIL TOGAF etc

Hands on technical experience (Routing Switching)

Vendor experience: Cisco Juniper Checkpoint

Process experience: COBIT ITIL Agile

Experience Working for large Telecommunications company a plus

Experience supporting multidata center converged (data voice video) networks

Proficient in use of Microsoft Office suite (e.g. Excel PowerPoint Visio)

Generic Managerial Skills

Education Engineering