Telesales

Overview:

Key Responsibilities:

• Initiate outbound calls to potential customers to promote products or services
• Identify and pursue sales opportunities
• Understand customer needs and requirements
• Provide accurate information about products or services to customers
• Negotiate and close sales
• Maintain and update customer databases with relevant information
• Meet and exceed sales targets
• Handle customer inquiries and resolve issues
• Collaborate with the sales team to ensure customer satisfaction
• Keep abreast of product and industry knowledge
• Adhere to all company policies and procedures
• Document sales activities and customer interactions
• Report on sales metrics and contribute to team performance
• Utilize CRM systems effectively
• Adapt to changes in sales strategies and products

Required Qualifications:

• Proven experience in telesales or a similar sales role
• Demonstrated ability to meet and exceed sales targets
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion abilities
• Ability to effectively manage time and prioritize tasks
• Customer serviceoriented mindset
• Knowledge of sales and marketing principles
• Proficiency in CRM software and MS Office
• Selfmotivated and targetdriven
• Resilience and persistence in a competitive sales environment
• High school diploma or equivalent; Bachelors degree is a plus
• Ability to work well in a team environment
• Ability to work under pressure in a fastpaced environment
• Flexibility to adapt to changes in sales strategies and products

communication,negotiation,customer service,persistence,time management