Telesales

Telesales Representative

Overview:

Key Responsibilities:

• Initiate sales calls to potential customers
• Explain products or services to potential customers
• Overcome customer objections
• Close sales and achieve monthly targets
• Maintain a high level of knowledge about the products or services being sold
• Document and update customer records in the companys database
• Follow up on leads generated through marketing campaigns
• Provide information about product features prices and benefits
• Handle customer inquiries and resolve issues
• Meet or exceed quality and productivity goals
• Adhere to all company policies and procedures
• Collaborate with the sales team to improve strategies and results
• Participate in ongoing training and development
• Conduct market research to identify potential prospects
• Report on sales metrics and suggest improvements

Required Qualifications:

• Excellent communication and interpersonal skills
• Proven experience in telesales or a similar sales role
• Strong negotiation and persuasion abilities
• Ability to meet sales targets consistently
• Knowledge of sales techniques and strategies
• Customerfocused with a serviceoriented attitude
• Ability to work under pressure and handle rejection
• Time management and organizational skills
• Resilience and persistence in sales endeavors
• Proficiency in using CRM software and sales tools
• High school diploma or equivalent; Bachelors degree is a plus
• Understanding of sales performance metrics
• Willingness to learn and adapt to new sales techniques
• Ability to work independently and as part of a team
• Flexibility to work in shifts and on weekends as needed

communication,negotiation,customer service,time management,sales