telesales

Overview:

Key Responsibilities:

• Initiate sales calls to potential customers
• Explain product or service features to customers
• Conduct product demonstrations over the phone
• Utilize sales techniques to persuade customers to make a purchase
• Manage and update customer databases with sales outcome
• Meet or exceed sales targets and goals
• Handle customer objections and offer solutions
• Follow up on sales leads
• Provide excellent customer service
• Collaborate with the sales team to develop strategies
• Document and update sales activity and customer information in the CRM system
• Adhere to all company policies and procedures
• Stay updated on product knowledge and sales techniques
• Contribute to team meetings and training sessions
• Ensure customer satisfaction and retention

Required Qualifications:

• High school diploma or equivalent
• Proven experience in telesales or a similar sales role
• Demonstrated ability to meet or exceed sales targets
• Excellent verbal communication skills
• Strong persuasion and negotiation skills
• Ability to work well in a team environment
• Proficiency in CRM software and MS Office
• Good understanding of sales techniques and principles
• Ability to handle rejection and remain resilient
• Time management and organizational skills
• Customeroriented and resultsdriven mindset
• Adaptability and coachability
• Positive and professional attitude
• Ability to multitask and prioritize workload
• Willingness to learn and improve sales skills

communication,negotiation,customer service,time management