Telecaller Bengaluru

• Make outbound calls to potential or existing customers to provide information about our organization and the services we offer
• Follow a script to effectively communicate key messages and answer any questions or concerns
• Identify customer needs and requirements through openended questions and actively listen to their responses
• Direct interested prospects to the appropriate department or individual for further assistance
• Input and update accurate customer information in our database for recordkeeping purposes
• Process orders promptly and accurately to ensure smooth transactions
• Handle customer grievances in a professional manner aiming to resolve issues and maintain our organizations reputation
• Strive to achieve sales targets and contribute to the growth of our organization
• Maintain detailed records of calls sales and any noteworthy information for future reference

• Excellent communication skills both verbal and written
• Customeroriented mindset with a strong focus on providing exceptional service
• Ability to work independently and as part of a team
• Good problemsolving skills and the ability to handle challenging situations professionally

• Communication
• Customer Service
• Teamwork
• Problem Solving

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