Technical Manager

Job Brief

We are a group of indigenous companies playing in multilevel sectors such as Automobile Industrial Equipment distribution and maintenance as well as real estate. We seek to recruit an experienced Technical Manager to manage the sales and service operations in different locations within the subsidiary Briscoe Technical Products & Services Ltd. Our company is an authorized distributor of ELGi Air Compressors in Nigeria. We market sell and cater for the aftersales services of this brand.

Role Responsibilities:

Plan and execute the marketing sales and aftersales of ELGi Air Compressors and other technical products within the approved geographic areas to meet monthly and annual set targets.

Develop new customer base and strive to retain existing customers.

Ensures consistent profitable growth in sales revenues through positive planning deployment implementation of effective sales strategy and management of resources.

Profitably manage the business working capital in terms of inventory debt turnover and assets.

• Provide guidance and leadership to the sales and service teams in meeting set targets and objectives.
  
• Coordinate and ensure appropriate and effective training of sales and services teams.
  
• Provide quality and timely reports on sales forecasts budget and business plan to the Head of Business.
  
• Perform detailed analytical review of the forecast budget and business plan to ensure correctness completeness and accuracy of reports.
  
• Ensures alignment of the subsidiary s sales objectives to the company s forecast budget and business plan.
  
• Originate and recommend stock order requisition to the Business Head for approval.
  
• Liaise with suppliers on all equipment stock order approved by the Head of Business
  
• Ensure commitment to and compliance with all applicable laws and regulations across the organization.
  

Execute planned budget regarding stock order plan and minimum sales profit margin on equipment sales.

• Provide adequate and timely product information to customers.
  
• Monitor the activities of Competitors and Market with respect to sales pricing new product and marketing strategy.
  
• Any other assigned responsibility
  

Requirements

Competency & Skill requirements:

BusinesstoBusiness (B2B) Selling skills.

Excellent Negotiation skills

Customer Relationship Management

Excellent Communication skills both verbally and written.

Good leadership and organization skills

Work/Educational/Professional Qualifications

MBA or master s degree in a relevant discipline.

Please see the attached detailed Job Profile for other requirements.

JOB TITLE: Head of Technical Manager JOB HOLDER: To Be Determined

REPORTS TO: Head of Business Briscoe Tech. Products & Services Ltd

SUPERVISES: Sales and Service teams

SUBJECT

DESCRIPTION

JOB OVERVIEW

Collaborate with the Head of Business to ensure the profitability of all the company s technical businesses (products & services) through strategic planning and management of resources in the most costeffective ways.

DUTIES & RESPONSIBILITIES

Core Business Functions

Plan and execute the marketing sales and aftersales of ELGi Air Compressors and other technical products within the approved geographic areas to meet monthly and annual set targets.

Develop new customer base and strive to retain existing customers.

Ensures consistent profitable growth in sales revenues through positive planning deployment implementation of effective sales strategy and management of resources.

Profitably manage the business working capital in terms of inventory debt turnover and assets.

Provide guidance and leadership to the sales and service teams in meeting set targets and objectives.

Coordinate and ensure appropriate and effective training of sales and services teams.

Provide quality and timely reports on sales forecasts budget and business plan to the Head of Business.

Perform detailed analytical review of the forecast budget and business plan to ensure correctness completeness and accuracy of reports.

Ensures alignment of the subsidiary s sales objectives to the company s forecast budget and business plan.

Originate and recommend stock order requisition to the Business Head for approval.

Liaise with suppliers on all equipment stock order approved by the Head of Business

Ensure commitment to and compliance with all applicable laws and regulations across the organization.

Other Key Responsibilities

Plan and ensure that all sales and aftersales objectives are strategically aligned; support sales and service Team Leads where relevant with the process of defining managing and cascading targets.

Execute build structured selling capabilities ensuring that Sales Engineers execute the required sales process.

Measure review information on respective business performances vs targets at regular intervals act as a custodian of the data in the system.

Insight use reports and data to generate commercial insights and drive execution of business opportunities through the teams.

Inspire act as a trainer and deliver Sales/ Operations Developmental Programmes as part of regular sales/operational capability plan / induction process ensure all development coaching & feedback are embedded within the appraisal process.

Review operational records and reports to project efficient sales and technical operations and determine profitability.

KEY PERFORMANCE INDICATORS

Revenue Generation

Profitability

Working Capital Management

Debt Management

Staff Management

Assets Management

COMPETENCY REQUIREMENT

Academic Qualification

A good university degree or its equivalent in a relevant field preferably Engineering.

Postgraduate degree and /or professional certifications.

Work Experience

Minimum of 8 12 years of work experience of which at least 3 years should have been spent in a similar position at the senior managerial level.

Must have business acumen and commercial experience in managing a profitable business.

Personal Skill

Must have strong leadership and organizational skills

Must have excellent selling skills.

Ability to understand and interpret profit and loss statements.

Must have business analysis and forecasting skills.

Must possess strong communication skills to deal with customers employees and vendors.

Must have very good people development and motivation skills and ability to manage a large diverse workforce.

Must have very good teambuilding skills.

Must have excellent networking skills

Must be energetic and proactive in decision making.

Competency Requirement

Planning & Risk Management: Ability to effectively design what is to be achieved and properly coordinate and involve all relevant stakeholders. Manage enterprise risks. and business continuity.

Selling Skills: Persuading with the intent to close a deal. Consistently focused on developing customerrelated opportunities to improve the company s sales and profits. Demonstrates creativity in building new businesses and expanding existing customer relationships. Approaches every business encounter with a sales orientation.

Internal Negotiation & Influence: Persuasion to gain the support and cooperation from stakeholders superiors colleagues subordinates and other parties to achieve a desired course of action consistent with the organization s strategic goals and objectives.

Decision making: Analyzing problems by evaluating available information and resources; developing effective viable solutions to problems which can help drive the effectiveness of the department.

Communication: Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message style and tone to accommodate a variety of audiences

Organizational Effectiveness: Systematic design and alignment of daytoday activities and strategic goals to the overall mission of the organization which is able to result achieving desired vision.

Excellent Customer Service: Putting customers first and demonstrating a commitment to service leading to satisfaction for both internal and external customers.

Manage performance: Organization and coordination of one s/team s activities in order to achieve defined objectives.

Team Leadership: Ability to influence & support others in the accomplishment of an organizational common task

Strategic thinking: Capacity to think conceptually imaginatively systematically and opportunistically regarding the attainment of an organization s goals.

Business finance: Define analyze and manage business activities and performance using basic financial knowledge and skills.

Research & Analytical thinking: Breaks down raw information and undefined problems into specific workable components that in turn clearly identify the issues at hand. Makes logical conclusions anticipates obstacles and considers different approaches to the decisionmaking process.

Building & Managing Relationships: Consciously identify develop and maintain relationships that are beneficial to the achievement of company goals.

Result Orientation: Being able to show energy and make progressive career/ goal achiedevelopment.

Work Style

Integrity The job requires being honest and ethical.

Dependability The job requires being reliable responsible dependable and fulfilling obligations.

Leadership The job requires a willingness to lead take charge and offer opinions and direction.

Achievement/Effort The job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Initiative Job requires a willingness to take on responsibilities and challenges