Technical Facilities Manager

Technical Facilities Manager

Salary:Up to 65000 DOE

Location: Central London

Role Type:Permanent 40 hours per week.

Reporting To:Account Director

Pareto FM is in search of a talented Technical Facilities Manager to take charge of maintaining operating and enhancing our technical infrastructure and facilities. The perfect candidate will bring forth a solid foundation in facilities management coupled with proficiency in technical systems encompassing HVAC electrical plumbing and building automation. We are looking for someone who is meticulous adept at problemsolving and adopts a proactive stance towards facilities management. Additionally this role may entail handson tasks occasionally necessitating direct involvement to address issues effectively.

Key Responsibilities:

Technical:

• Manage and Supervise the maintenance and operation of all technical systems within the facility including HVAC electrical plumbing fire protection and security systems

• Develop and implement preventive maintenance programs to ensure the ongoing reliability and efficiency of technical systems.

• Coordinate with contractors and vendors for repairs upgrades and installations of technical equipment and systems ensuring value for money for the client.

• Lead troubleshooting efforts and swiftly resolve technical issues to minimise downtime and disruptions.

• Conduct regular inspections of facilities to identify and address maintenance issues safety hazards and code compliance concerns.

• Monitor energy usage and implement strategies to optimize energy efficiency and reduce operational costs.

• Stay updated on industry trends and best practices to continually improve facility operations.

• Maintain accurate records of maintenance activities equipment inventory and service contracts.

• Respond promptly to emergency situations such as equipment failures power outages or environmental incidents and implement effective solutions to minimize downtime and disruption.

• Develop and enforce safety protocols and procedures to ensure a safe working environment for staff and visitors.

• Collaborate with client departments such as IT workspace events and operations to support facilityrelated projects and initiatives.

• Stay informed about regulatory requirements related to facilties management and technical systems.

• Ensure that all PPM tasks are completed on time in line with specifications and any remedials accurately reported.

• Ensure that all Reactive tasks are completed within KPI time frames and to a high standard of repair.

• Ensure all statutory related paperwork is completed accurately and is filed appropriately.

• Develop and Project Manage Minor Works.

• Provide timely consistent and communication.

• Ensure the adoption of Pareto policies and procedures throughout the area of responsibility.

• Deliver all necessary Toolbox Talk Training as well as identifying other training requirements within direct reports.

• Ensure the adoption of safe working practices during maintenance and repair activities.

• Manage the safe systems of work for area of responsibility.

• Interface with the Client Workspace Team in the course of reactive and PPM maintenance works.

• Undertake subcontractor management in line with the above.

• Line Manage maintenance engineers in area of responsibility.

• Ensure resources are efficiently and effectively organised.

• Ensure satisfactory time keeping and conduct of workforce.

• Liaise with all stakeholders to ensure that the service meets and exceeds service level agreements. Continually review service provision to identify areas of improvement.

• Carry out such other duties as may be reasonably required from time to time by TBC.

• Operate as part of the wider Pareto Management Team in supporting business and organisational development.

Facilities Management

• Ownership of engineering and helpdesk operations.

• Deputising for the Workspace managers during their annual leave which will require spending time in their countries whilst they are away from the business. This candidate will need to understand the operations fully to be able to deputise in their absence and sort various operational challenges during their time away.

• Maintain a close working relationship with the other client partners including front of house cleaning security and catering and all other ancillary services.

• Weekly operational briefings with the client representative to explain the operational challenges and opportunities across the portfolio. These weekly meetings will be documented and the minutes shared with all key stakeholders.

• Completion of monthly management reports that cover all services across both sites. This will be delivered to the client within 10 days of the following month and will include full PPM and H&S data. This will extend to quarterly strategic reviews that will be utilised bysenior stakeholders to drive the strategy of the overall contract.

• Support the client to achieve their strategic goals from a facilities management perspective including business continuity support of essential services and effective risk management.

• Look at future long term planning through effective assessment management.

• Implementation of standard operating procedures for all base functions of the service delivery. This will include designing writing and delivery these SOPs.

• Act as the senior point of decision making for the team and the key point of escalation to ensure the client is free to manage at a strategic level.

• Completion of all HR related tasks including appraisals salary reviews and disciplinary procedures.

• Develop and to implement a full Learning and development programme to be rolled out across both sites.

• Manage core subcontractors effectively ensuring they are operating in line with their specifications and delivering value for money.

• Completing quarterly audit reviews with all core subcontractors including SLA scoring.

• Provide support for large scale projects across the portfolio.

Qualifications

Essential:

• Bachelors degree in engineering facilities management or a related field; additional certifications or training in facility management or technical systems preferred.

• Prove experience in facility management with specific expertise in managing technical systems and infrastructure.

• Strong knowledge of building codes regulations and industry standards related to facility management and technical systems.

• Driving Licence

• IOSH Managing Safely or NEBOSH

Experience & Knowledge:

Essential:

• Relevant experience in a similar position.

• Managed a team of Engineers.

• Proven ability to work in a team environment.

• Good interpersonal skills both internally and with customers.

• Proven ability to work to targets and deadlines.

• Proven ability to work unsupervised and under pressure.

• Proven ability to work in a team environment.

• Good interpersonal skills both internally and with customers.

• Worked with a CAFM Management System

Skills:

• Customer focuses with a proactive love what we do attitude.

• Thorough methodical with appropriate attention to detail.

• Able to understand interpret and communicate data effectively.

• Be able to remain calm under pressure.

• Ability to work independently and as part of a team.

• Flexible adaptable and with the ability to act in a professional manner.