System Admin Remote
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Job Description
Job Title: System Admin (Remote)
- Location: Remote
- Job Type: W2 Contract
Background/Need
Our Enterprise Technology and Tools (ETT) Team provides resources to assist with compliance execution reporting and vulnerabilityremediation activities. The ETT Team is responsible for the overall operation of monitoring tools such as SolarWinds the Laboratorys IT service management (ITSM) tool (ServiceNow) and the Laboratorys central visibility toolBigFix.
This position serves as a SME on enterprise service reliability monitoring and development of infrastructure monitoring solutions.
- Administering the Laboratorys IT infrastructure monitoring and observability solutions
- Taking firsthand responsibility for administering & maintaining the alerting system that allow responding to early warning signs of service & mission critical failures
- The monitoring detection alerting of the efficiency and integrity of the IT infrastructure
- Ensuring data quality and accessibility to monitoring data; and successful operation upgrading and integrations of the SolarWinds Orion Platform
- Provide support for root cause analysis and infrastructure/service optimization.
- API and automation experience.
- Develop and document systems administration SOPs.
- Diagnose repair and troubleshoot system/server hardware.
- Infrastructure & Network awareness.
- Scripting Languages: Perl Python Shell Scripting Powershell.
- ServiceNow IT Operations Management.
- Logging and Monitoring (SolarWinds ELK Splunk Prometheus Datadog).
- System Administration.
- Windows Server Platform.
- Excellent listening and feedback skills along with a focus on enterprise solutions
- Strong collaboration skills to work closely with other teams in IT and Laboratory Research areas to provide high quality services and value to help build an actionable datadriven culture.
- Experience with integrating alerts into ServiceNow (ITOM).
- Application layer protocols (e.g. HTTP SMTP DNS etc.).
- Continuous Integration/Continuous Delivery.
- Experience controlling and managing configuration changes.
- IT Service Management (ITSM).
- IT Security Policies (NIST/RMF/JSIG).
- Configuration of network switches.
- BigFix IEM.
- ServiceNow IT Service Management.
- SIEM tools (Splunk SolarWinds OpenNMS Nagios).
- Configuration Management.
- Technologies including DNS DHCP Proxy and Load Balancing.
Education & Experience: 5 Years of relevant work experience.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Employment Type
Full Time
