Switch Billing Network Engineer

• Proactively monitor network performance and identify potential issues through various monitoring tools and alerts.
  
• Provide 24/7 network monitoring and support on all operational Core network equipment.
  
• Perform operation and maintenance on core network elements to achieve network availability.
  
• Facilitate the integrate of new network nodes.
  
• Implement change requests resolve fault escalations and ensure TTs are accurately closed within MTTR.
  
• Ensure effective implementation and maintenance of all SIP connections.
  
• Ensure routine and corrective maintenance on SIP nodes.
  
• Generate incidence reports for core network occurrences Daily weekly and monthly.
  
• Implement software upgrades and hardware replacements on core networks.
  
• Perform network impact analyses of change requests and software upgrades on core nodes.
  
• Perform daily network traffic and KPI trend analysis reports.
  
• Carry out periodic audits on core network nodes and B number analyses.
  
• Perform periodic service tests on the network.
  
• Troubleshoot and resolve network connectivity problems ensuring network uptime and user satisfaction.
  
• Analyze network traffic patterns and identify opportunities for optimization and performance improvement.
  
• Implement changes and configurations to the network infrastructure as needed following proper change management procedures.
  
• Collaborate with other network support teams to ensure efficient problem resolution.
  
• Analyze and investigate discrepancies in billing CDR and work towards resolving them promptly.
  
• Configure and maintain billing systems to ensure accurate and efficient billing cycles.
  
• Generate reports on network usage and billing metrics for various stakeholders.
  
• Adhere to company policies and regulations related to billing practices.
  

Requirements

• Bachelors degree in Computer Science/Engineering Electrical Electronics Information Technology or a related field (preferred).
  
• Minimum 5 years of experience in a Network Operations Center (NOC)/ billing systems or similar environment.
  
• Strong understanding of TCP/IP networking protocols and technologies.
  
• Experience with network monitoring tools and troubleshooting methodologies.
  
• Excellent analytical and problemsolving skills.
  
• Strong attention to detail and accuracy.
  
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various stakeholders.
  
• Ability to work independently and manage multiple tasks in a fastpaced environment.