Solution Architect

About Company :

Video SDK is a fastgrowing technology company that specializes in videoconferencing integration solutions. We are committed to delivering exceptional experiences to our customers by optimizing our online presence and driving organic traffic.

Experience: 01 year
Work Mode: On Site

We are actively seeking a highly skilled and customercentric Solution Architect to join our team at VideoSDK.live. As a Solution Architect you will play a pivotal role in leveraging the voice of the customer to impact product strategy and ensuring that our offerings meet the needs of our largest and most strategic users. You will collaborate with various teams to integrate and deliver highquality solutions while actively contributing to product and process improvements.

Responsibilities:

1. Understanding Customer Needs:

Learn from our customers to influence product strategy and ensure their needs are met effectively.

Collaborate with our team to ensure our offerings meet the requirements of our key users.

2. Integration and Delivery Support:
Assist integration engineers in setting up client workflows efficiently.
Provide support to users implementing VideoSDK integrations ensuring quality implementations and timely issue resolution.
Develop technical content such as sample code and demos to assist customers in implementing various use cases.

3. Solution Design and Technology Adoption:

Gain proficiency in Video SDKs APIs/SDKs and learn deployment strategies.
Assist in translating business objectives into technical solutions.

Engage with technical audiences to understand their needs and recommend relevant VideoSDK features.
Collaborate with the Sales team to create proof of concept applications and deliver technical demonstrations.

4. Contributing to Product and Process Improvement:
Assist in building processes for the solutions team and automating repetitive tasks to streamline client onboarding.
Work with the product and engineering teams to enhance our offerings.

5. Personal and Team Development:

Focus on continuous selfimprovement by developing problemsolving and communication skills.
Contribute to a knowledge base of best practices.
Build relationships with clients and encourage open discussions on challenges and solutions.

Minimum Qualifications:

Bachelors degree in a technical field or equivalent experience.

Strong interest in technical sales and complex product solutions

Familiarity with backend (e.g. NodeJS) and frontend (e.g. JavaScript React) programming languages.

Excellent communication and presentation skills.

Enthusiasm for engaging with customers in technical discussions to understand and address their issues.

Benefits:

1. Strategic Impact: Engage in meaningful work where you can shape and implement strategic solutions making a significant impact on our clients success and contributing to the overall growth of the organization.

2. Collaborative Innovation: Thrive in a collaborative and dynamic work environment that encourages innovation. Work closely with crossfunctional teams to architect solutions that address complex business challenges.

3. Continuous Professional Advancement: Access continuous learning opportunities and professional growth initiatives.

4. Competitive Compensation Package: Receive a competitive salary and benefits package which includes Employee Stock Ownership Plans (ESOPs) and performancebased incentives recognizing the value of your strategic contributions.

5. Comprehensive Benefits Coverage: Enjoy a comprehensive benefits package that includes medical insurance and retirement plans. We prioritize your wellbeing ensuring you have the support you need for a successful and fulfilling career.

6.Flexibility and WorkLife Balance: Benefit from flexible work arrangements that allow you to balance your professional responsibilities with your personal life. Achieve a harmonious worklife integration that suits your individual preferences.

About Company : Video SDK is a fast-growing technology company that specializes in video-conferencing integration solutions. We are committed to delivering exceptional experiences to our customers by optimizing our online presence and driving organic traffic. Experience: 0-1 year Work Mode: On- Site We are actively seeking a highly skilled and customer-centric Solution Architect to join our team at VideoSDK.live. As a Solution Architect, you will play a pivotal role in leveraging the voice of the customer to impact product strategy and ensuring that our offerings meet the needs of our largest and most strategic users. You will collaborate with various teams to integrate and deliver high-quality solutions while actively contributing to product and process improvements. Roles and Responsibilities: 1. Understanding Customer Needs: Learn from our customers to influence product strategy and ensure their needs are met effectively. Collaborate with our team to ensure our offerings meet the requirements of our key users. 2. Integration and Delivery Support: Assist integration engineers in setting up client workflows efficiently. Provide support to users implementing VideoSDK integrations, ensuring quality implementations and timely issue resolution. Develop technical content, such as sample code and demos, to assist customers in implementing various use cases. 3. Solution Design and Technology Adoption: Gain proficiency in Video SDKs APIs/SDKs and learn deployment strategies. Assist in translating business objectives into technical solutions. Engage with technical audiences to understand their needs and recommend relevant VideoSDK features. Collaborate with the Sales team to create proof of concept applications and deliver technical demonstrations. 4. Contributing to Product and Process Improvement: Assist in building processes for the solutions team and automating repetitive tasks to streamline client onboarding. Work with the product and engineering teams to enhance our offerings. 5. Personal and Team Development: Focus on continuous self-improvement by developing problem-solving and communication skills. Contribute to a knowledge base of best practices. Build relationships with clients and encourage open discussions on challenges and solutions. Minimum Qualifications: - Bachelor's degree in a technical field or equivalent experience. - Strong interest in technical sales and complex product solutions - Familiarity with backend (e.g., NodeJS) and frontend (e.g., JavaScript, React) programming languages. - Excellent communication and presentation skills. - Enthusiasm for engaging with customers in technical discussions to understand and address their issues. Benefits: 1. Strategic Impact: Engage in meaningful work where you can shape and implement strategic solutions, making a significant impact on our clients' success and contributing to the overall growth of the organization. 2. Collaborative Innovation: Thrive in a collaborative and dynamic work environment that encourages innovation. Work closely with cross-functional teams to architect solutions that address complex business challenges. 3. Continuous Professional Advancement: Access continuous learning opportunities and professional growth initiatives. 4. Competitive Compensation Package: Receive a competitive salary and benefits package, which includes Employee Stock Ownership Plans (ESOPs) and performance-based incentives, recognizing the value of your strategic contributions. 5. Comprehensive Benefits Coverage: Enjoy a comprehensive benefits package that includes medical insurance and retirement plans. We prioritize your well-being, ensuring you have the support you need for a successful and fulfilling career. 6.Flexibility and Work-Life Balance: Benefit from flexible work arrangements that allow you to balance your professional responsibilities with your personal life. Achieve a harmonious work-life integration that suits your individual preferences.