Social Engagement Engineer

pemThis is a remoteworking from home positionemppstrongSalarystrong $per year ( full time equivalent)ppstrongThis position is for hours per weekstrongphstrongThe Company and Rolestronghp dirltrJoin our fabulous team of Community Engagement Advisors to support our student graduate and personal development community groups on Facebook and otherplatforms These roles are pivotal for creating a caring understanding and helpful communities intended to deliver first line supportbrphstrongKey ResponsibilitiesstronghulliEnsure our community members adhere to the Facebook and Community protocol and standardsliliReview and implement social analytic data to support best engagement practicesliliProactively support engaging dialogue among community membersliliTemper and support difficult customer situations with high levels of customer service and mindfulnessliliCreate and implement posts memes and graphics using CanvaliliRespond to inquiries about training upcoming webinarsevents in the variousliliFacebook groups and communication platformsliliOverseemanage Marisa Peer Support message requests and notificationsliliSupport our community leads through email support & community onboarding at times hosting or supporting large Zoom webinarsliliImplement reportsliulhstrongRequirementsstronghulliAbility to juggle multiple responsibilities react and respond in a timely manner to task requests and community needsliliProficient and engaging written skillsliliStrong understanding of social platforms especially Facebook groups and pagesliliConfident in decision makingliliServiceoriented with attention to detail and a willingness to learnliliYou have the technical capabilities to work remotelyliliStrong understanding or experience with Marisa Peers teachings and ideologyliliUnderstanding of or fast learner for different platforms including Facebook Napoleon Cat Canva Kustomer Slack Zoomliul