Service Team Adviser
Service Team Adviser
Posted on :
01-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-02-2024
Job Description
Req ID : 2494248
Service Team Adviser
Lewknor
£25000 £28000 base salary (depending on experience)
We have an exciting and very rewarding opportunity for a Service Team Adviser to join our fastgrowing business in Oxfordshire. You will be part of a busy Service team and will be responsible for assisting in the progress of the day to day running for each of our departments which can lead to a fantastic opportunity for a longterm career with progression.
Responsibilities:
Communication Skills:
Lewknor
£25000 £28000 base salary (depending on experience)
We have an exciting and very rewarding opportunity for a Service Team Adviser to join our fastgrowing business in Oxfordshire. You will be part of a busy Service team and will be responsible for assisting in the progress of the day to day running for each of our departments which can lead to a fantastic opportunity for a longterm career with progression.
Responsibilities:
- Develop an understanding of the platform to ensure that both customers and service providers can be helped through each process.
- Ensuring that all service providers are spoken with daily and responded to accordingly via email or telephone.
- Work effectively across a variety of communication channels: Phone or email.
- Maintain customer records and refer potential leads to the sales department.
- Report customer complaints and escalate issues when necessary.
Communication Skills:
- Excellent communication skills (Written and Verbal)
- Ability to communicate correctly and clearly with all customer and Service Providers
- Excellent documentation skills
- Good composition skills – Ability to compose a grammatically correct concise and accurately written response to both client and service providers.
- Work successfully in a team environment as well as independently.
- Effective problemsolving skills including decision making time management and prioritisation of tasks as assigned.
- Ability to approach problems logically and rationally.
- Ability to prioritise time quickly and effectively in various departments.
Employment Type
Full Time
Key Skills
- Cement Plant
- Account Payable
- Bidding
- Electrical Engineering
- Kpo
- Architecture
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
