Service Centre Coordinator

Job description:

Duties and Responsibilities:

• ARINCs Radio Technology Solutions group is seeking a Service Center Coordinator for their Western Region Maintenance Center located in Elmont NY.
• A Service Center Coordinator provides critical interaction with all levels of internal and external customers both in person and remotely. Some of the main responsibilities will be related to ship/receive activities but also to share and back up the front office Service Center Coordinator:
• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking.
• Interfacing with shipping vendors as needed.
• Procurement activities for ordering parts and equipment
• Inventory tracking via our Costpoint system.
• Work with HQ on yearly inventory audit.
• Coordinating with vendors for repairs and calibrations to test equipment.
• Assist manager in tracking tasks and ensuring all costs are documented for billing.
• Interfacing with shipping vendors as needed.
• Shipping and receiving tasks.

Required Experience:

• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
• Experience with MS Excel and MS Word
• Ability to effectively communicate (written and verbal) and routinely interact with management internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and nonroutine problems. Experience working in a corporate environment.

Other duties may include:

• Process bills for payment.
• Greet customers.
• Answering telephones.
• Process and sorting mail.
• Prepare office correspondence faxing copying filing documents and occasional typing.
• Create and maintain project folders both electronic and paper as dictated in office policies.
• Utilize MS Office software (Excel & PowerPoint) to format reports present data and organize information.

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