Senior ServiceNow Developer

Primary Responsibilities

• Under the direction of the Development and Engineering Lead Product Manager Program Manager and Deputy Program Manager you will be responsible to include but not limited to:
• Develop custom workflows utilizing modern web technologies.
• Configure outofthebox workflows and create/maintain custom workflows.
• Integrate ServiceNow applications with 3rd party partners.
• Rapidly prototype new solutions.
• Design and develop solutions that leverage ServiceNow modules like ITSM Discovery CMDB Knowledge and ITOM using configuration and custom JavaScript.
• Troubleshoot and resolve problems.
• Orchestrate and automate tasks.
• Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms including architecture languages best practices and methodologies in an Agile Scrum environment.
• Provide strong development and project ontrack and ontask and collaborate on an ongoing project in both new and enhancements development between engineers developers analysts and other team members.
• Follow maintain and apply documentation best practice policies procedures and processes throughout ServiceNow development.
• Work closely with business and IT teams to gather input to support ongoing business needs for Service Now configuration implementation and support.
• Review and apply any additional UI/UX requirements from external and internal teams and align them into ServiceNow development.
• Developing userfriendly catalog items with experience writing orchestration workflows such as Content Management Web Services
• Utilizes available programming methodologies and languages and adheres to coding standards procedures and techniques while contributing to the technical code documentation.
• Support data migration as needed.
• Design and implement solutions following established Configuration Management policies and standards.
• Integrate data from multiple data sources into a unified CMDB ensuring data quality and integrity are maintained.

Basic Qualifications

• Bachelors Degree with 8 12 years of relevant experience or masters with 610 years of prior relevant experience. Additional years of work experience in lieu of a degree is acceptable.
• At least 6 years of experience with the design development and support of technology infrastructure.
• At least 4 years of ServiceNow development.
• Experience with ServiceNow upgrades.
• Experience with JavaScript/GLIDE HTML5.
• Assist in establishing coding standards to help with consistency.
• Strong analytical problemsolving and decisionmaking capabilities.
• Experience integrating ServiceNow with external systems through SOAP or REST web services.
• Experience using Workflow Editor to configure workflows.
• ServiceNow Certified Application Developer and/or ServiceNow Certified System Administrator.
• ITIL v3 Foundations Certification a plus.
• Experience with JavaScript Ajax CSS HTML.
• Experience with AngularJS Bootstrap jQuery.
• Integration experience (REST SOAP JSON/XML).
• Ability to be a selfstarter pay strict attention to detail and multitask across multiple projects and clients in a fastpaced teambased environment.
• Experience or familiarity with Agile development and testing methodology.