Senior IVR Developer
Senior IVR Developer
Posted on :
23-05-2023
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Jobs by Experience
5years
Salary
Not Disclosed
Salary Not Disclosed
Posted on :
23-05-2023
Job Description
Implementation of Avaya Aura Experience Portal AAEP (7.x),
Responsible for overall data /call flow design and development of sophisticated IVR applications for Avaya
Developing Avaya EP IVR applications in AAOD (Avaya Aura Orchestration Designer 7.x)
Configuration/Monitoring of IVR applications and troubleshooting AAEP
Design and Development of supporting applications for IVR, CTI (Avaya Interaction Center 7.3.x), Avaya CMS etc
Exposure to AIC (Avaya Interaction Center 7.3.x) native SDKs
Design and development of database for IVR applications
Liaise with diverse teams in IT and business throughout solution discovery and design
Support to business team, on site/on call during application testing and issue resolution
Prepare functional and technical spec. documentation
Adhere to Project Lifecycle complying to policies and procedures ensuring quality software delivery to business/stakeholders Domain exposure Banking, Government, Telecom, Airlines, Hospitality
Experience: 8+ years
Implementation of Avaya Aura Experience Portal AAEP (7.x), Responsible for overall data /call flow design and development of sophisticated IVR applications for Avaya Developing Avaya EP IVR applications in AAOD (Avaya Aura Orchestration Designer 7.x) Configuration/Monitoring of IVR applications and troubleshooting AAEP Design and Development of supporting applications for IVR, CTI (Avaya Interaction Center 7.3.x), Avaya CMS etc Exposure to AIC (Avaya Interaction Center 7.3.x) native SDKs Design and development of database for IVR applications
Employment Type
Full Time
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