Senior Cyber Security Analyst

As our new Senior Cyber Security Analyst, you will analyse our hosting environment for potential security weaknesses and then design, implement, and monitor security controls to minimise the risk of cyber-attack. You will also work with IT and the wider business to maintain and improve security standards and recommend and implement measures that can improve our overall security maturity.

In addition to working on our internal platforms you will also assist our customer facing Cyber Security Services team through a mixture of BAU and project related activities when time permits, giving you the opportunity to work with leading Cyber Security vendor technologies and experienced managing consultants.

You will need to be proactive and comfortable when discussing issues with stakeholders. You will enjoy managing your own workload and working independently with a friendly team!

Requirements

Operational experience of security management technologies such SIEM, vulnerability scanning, firewalls and Web Application Firewalls as on-premise and cloud-based solutions.

Clear understanding of security service design, security monitoring and security performance

History of working within a regulated environment

Excellent communication skills both verbal and written

Experience complying with the PCI-DSS standard and the required technical control set

Understanding of the PCI-DSS QSA process and experience with internal/external auditors

Benefits

As well as a competitive salary, we also offer a great range of benefits:

25 days holiday (plus bank holidays)

An additional half a day holiday on your birthday

Salary Sacrifice Pension scheme

Employee discounts

Cash plan medical care

PMI

Quarterly prize draw

Free fruit in the office

Key Responsibilities: To manage and prioritise own workload (i.e. assigned tickets, calls and tasks to ensure customers are kept updated), Liaise with 3rd Party providers (e.g. connectivity providers) and vendors (e.g. escalations to Microsoft, Mimecast or other partners) as part of issue resolution. Provide internal support to the SysGroup Sales Team (Business Development Managers) where information is required relating to a particular customer. To ensure existing processes and procedures are adhered to (e.g. where authorisation is required from certain customers before carrying out actions, managing major incident processes, and producing incident reports) Essential Qualifications, Skills & Experience: The ideal candidate will have previous experience working for a Managed Service Provider and/or a Technical Support Team In general, experience and familiarity is expected in one or more of the following (with working knowledge of as many as possible being advantageous) IT Service Management Processes Understanding industry standard terms (e.g. differences between P1, P2 or P3 priorities), exposure to Root Cause Analysis (RCA) and incident management, experience using a Ticket Systems to log and manage issues. Active Directory Management AD object Management, creating/amending/deleting users and groups. Resetting passwords and unlocking accounts. Office 365 Administration Forcing AD syncs, converting user mailboxes to shared, migrating Exchange/Hybrid mailboxes into O365, creating/administrating distribution groups, understanding of licensing, running PowerShell for tasks not possible in the web UI (e.g. calendar permissions). Web/Email Security management Administration of 3rd party hosted email filters (Mimecast, Forcepoint, SonicWALL HES) to release emails, whitelist/blacklist domains, Force AD user Sync and troubleshoot email send/receive issues. Manage hosted web filter solutions (Forcepoint) to allow or restrict access to company-approved sites. SharePoint Administration Creating SharePoint sites, changing security permissions, applying best practices, syncing SharePoint sites with file explorer (OneDrive). Though not essential, the successful candidate may hold one or more qualifications in appropriate technologies from one of the following organizations CompTIA Azure, Microsoft / Office 365 AWS Cisco WatchGuard Personal Attributes: Team members are expected to work to the SysGroup values; Delight your Customer Be Bold & Deliver Work Smart & Together Love What You Do Own It!