Senior Account Manager (programmatic)

Position: Senior Account Manager (Programmatic)
Location: London
Salary: 45K per annum (+20% bonus)

About The Company

We are one of the most exciting media owners in the market right now, on the precipice of huge growth with unique products that only we have access to. We work with the biggest agencies and clients in the UK and are looking for a Senior Account Manager to join our team to boost our growth in 2022 and beyond.

This role represents an exciting and challenging opportunity for an ambitious individual who wants to grow their account management experience and further develop their skills in the digital space. With an award-winning team, this is shaping up to be a year to remember and we want the perfect candidate with us to help our growth and share in our culture; one of mutual support, sharing great work and a desire to be the best in the market.

About The Role
We want our clients to think that we are easy to do business with. Once they hand over their campaigns, they can wholeheartedly trust that they will be executed seamlessly whilst performing against KPIs.

The role of Senior Account Manager will be at the forefront of client services, ensuring campaigns are delivered successfully along with tangible learnings which can be utilised going forward.

It will require an effective communicator who can translate the client s business objectives into sound campaign strategies and communicate those plans clearly and concisely to the Ad Ops team. The role requires technical aptitude as well as effective stakeholder management. The Senior AM will be comfortable presenting performance reports as well as helping the agencies we work with present new ideas to clients. They will be an innovator, who thinks outside the box and is passionate about the mobile space.

CLIENTS:
We are looking for someone to deliver first-class campaign management and client service. We work with media agencies and clients direct and want to find someone who knows how to manage their stakeholders and bring their excellent interpersonal skills to the role.

PEOPLE:
You will have a strong desire to immerse yourself in the whole team, particularly the account management and sales team. You will help mentor junior members of the account management team, supporting the development of their knowledge and skills and support sales from a pre-sales perspective, during live campaigns all the way through to post campaign analysis.

PRODUCT:
You will leverage your knowledge of the digital space to educate and advise clients so that campaigns are delivered most effectively. The role also requires technical aptitude, with an understanding of measurement and verification. You will also have the willingness to want to learn more.

GROWTH:
You will help own strong relationships with clients to build further revenue opportunities through solid campaign delivery and excellent client service. As a natural networker, you will build new relationships across teams through a solid foundation of trust and key account management.

Key responsibilities:

CLIENTS:
Work with key clients to ensure campaigns are delivered successfully and perform against required benchmarks
Develop strong and effective media plans based on sound strategies across key client areas
Build close working relationships with key stakeholders within agencies buying and operational teams
Clearly understand, co-ordinate and communicate campaign strategy with clients, and set up campaigns accordingly
Conduct post-campaign analyses and present results and insights to clients

PEOPLE:
Work closely with the ad ops team to proactively provide inputs to optimise campaigns, flag and troubleshoot issues
Work with and support fellow account management team with the management and delivery of campaigns including reporting
Work towards becoming a mentor and source of knowledge for junior members within the team across all aspects of the account Management role and wider digital landscape, with the potential of directly managing junior members

PRODUCT:
Identify opportunities within campaigns, where alternative strategies/products can be adopted to help further its success
Where relevant, keep informed on the latest industry changes, updates and regulations and understand the potential impact of these
Put forward new product solutions, where relevant, that impact the day-to-day of the account management team
Keep up to date with products and services as and when introduced.

GROWTH:
Identify opportunities for revenue upweights within campaigns, and strategically approach clients with the framework for doing soUse learnings from previous campaign to drive insights and recommendations to support sales teams in their future campaign strategies and drive further revenue

We are offering you to be a part of an award-winning team that thrives on sharing its culture of collaboration and support with others. To be the face of the company and help to deliver best in class client services to our agencies and partners plus a fantastic benefits scheme

Requirements

Key attributes

+3 years experience managing ad campaigns in at least one of these areas: mobile, programmatic, display, video, social or paid search campaigns (mobile a strong plus)

Experience with ad serving technology and third-party ad tags, conversion tracking pixels, floodlighting and reporting +3 years experience working with agencies/advertisers and providing excellent customer service with a positive drive for results (experience with Government campaigns a plus)

Proven track record in building revenue-driving customer relationships and ability to drive ongoing renewals with incremental business

Excellent verbal and written communication skills critical; ability to prepare clear and concise client-ready documents

Proven ability to work and thrive within a fast-paced deadline driven environment

Strong quantitative and research skills with proven ability to demonstrate data interpretation capabilities, excellent with numbers and a strong eye for detail

Advanced proficiency with Microsoft PowerPoint, Word, Excel