Salesforce Technical Lead

Ranking Order:

1. Salesforce Sales Cloud 5 years

2. Salesforce Service Cloud 3 years

3. Commerce Cloud

4. Marketing Cloud

5. Extensive experience in integrating Salesforce Sales Cloud with other systems and applications using web services APIs ETL tools middleware or custom code

Must Have:

1. Excellent relationshipbuilding skills and ability to liaise with stakeholders at all levels
2. Gathering requirements and proposing technical solutions
3. Proactive attitude to platform enhancements including review of existing records.
4. Desire to implement best practice solutions
5. Understanding of Salesforce sharing and security (roles profiles permissions OWD sharing rules). All aspects of user and license management including new user setup/deactivation roles profiles permissions public groups.
6. Experience implementing Salesforce configuration changes including (but not limited to): Workflow Process Builder fields page layouts record types custom settings dashboards and reports
7. User support tickets
8. Salesforce configuration changes including (but not limited to): Workflow Process Builder fields page layouts record types custom settings dashboards and reports
9. Managing Service Org user profiles and data import
10. Solid knowledge on the deployment process
11. Ability to understand the business context of Commerce Cloud and Sales Cloud
12. Ability to learn and adopt to the environment and scale up quickly to support the business critical processes.
13. Knowledge on recovering the environment from the point of failure
14. User training and creating training materials
15. Ability to learn Salesforce Commerce and Marketing Cloud
16. Lead development teams providing technical guidance mentoring and oversight throughout the development lifecycle. Ensure adherence to best practices coding standards and quality assurance processes.
17. Oversee the integration of Salesforce Sales Cloud with other internal and external systems and applications ensuring adequate data flow interoperability and alignment with program requirements.
18. Develop and implement integration strategies API management and data mapping
19. Identify communicate and proactively manage risk areas associated with solution design track short term tradeoffs plan for remediation of technical debt and commit to seeing an issue through to complete resolution
20. Advice and mentor Team members by providing guidance on application and integration best practices
21. Conduct study into Clients use of Salesforce Sales Cloud producing a report of findings with recommended steps and roadmap for Salesforce solutions
22. Act as Release Manager by reviewing and approving configuration and coded items to be deployed between environments. Where appropriate this could include deploying changes

Desirable/ Bonus:

1. Salesforce Certified
2. Active in Salesforce community