Salesforce Service Cloud Architect Chatbot Exp

The Technical Architect will potentially contribute to our Chatbot product development efforts and Einstein Product Portfolio. We are building a bestinclass team and this role will have the opportunity to significantly contribute to our success by working with the rest of our talented team exciting customers and partnering closely with our AI Team!

Responsibilities:

Be a certified and recognized Salesforce expert

Collaborate with Project teams and recommend optimal solutions that will be within budget and time but do not compromise on quality

Be a technical expert to customers and recommend them with bestinclass solutions on the Salesforce platform

Help with internal code reviews and make sure the team adheres to Platform Best Practices

Guide the application and integration development best practices Enterprise Architecture standards functional and technical solution architecture & design environment management testing and Salesforce Platform Education

Drive the creation of application and technical design documents that leverage Salesforce best practices and effectively integrate Salesforce into the customers infrastructure

Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor educate and enrich technical and nontechnical Salesforce customer and partner colleagues

Qualifications

9 years of working on the Salesforce Core platform on the technical side (programming architecture and Solution side)

Bachelors degree in computer science information systems or other technologyrelated fields

Must have at least 2 full chatbot implementations including integrations with other applications like ecommerce/mobile.

Strong understanding of multitenant architecture and integration architecture and possess the ability to recommend solutions to customers with confidence

Strong communication skills and ability to speak about the platform in front of any executive team

Must possess the ability to design solutions impromptu on the fly

Salesforce Architect Certifications (Application and System Architect)

Solid understanding of PaaS & IaaS platforms like Heroku AWS Azure

Handson development skills on chatbots Einsteinbased conversational bots workflow/process automation solutions

Understand mobile platforms and considerations