Sales Executive And Customer Care Executive

Overview:

Key Responsibilities:

• Conducting market research to identify new sales opportunities
• Building and maintaining strong longlasting customer relationships
• Meeting and exceeding sales targets
• Handling customer inquiries and resolving complaints
• Preparing and delivering appropriate presentations on products and services
• Negotiating and closing sales deals
• Collaborating with the sales team to achieve goals
• Keeping abreast of industry trends competitors and new products
• Upselling products and services to existing customers
• Providing aftersales support and conducting followup activities
• Managing customer accounts and maintaining sales records
• Participating in sales events and promotions
• Assisting with customer care duties as needed
• Contributing to the overall improvement of sales processes
• Adhering to company policies and procedures

Required Qualifications:

• Bachelors degree in Business Administration Marketing or a related field
• Proven work experience as a Sales Executive or Customer Care Executive
• Demonstrated ability to communicate present and influence credibly and effectively
• Strong business sense and industry expertise
• Excellent knowledge of CRM software and MS Office
• Outstanding negotiation and selling skills
• Customercentric mindset with a problemsolving attitude
• Ability to work well in a team environment
• Flexibility to adapt to a fastpaced and dynamic work environment
• Exceptional time management and organizational skills
• Proactive approach to learning about the companys products and services
• Willingness to travel as needed
• Professional and friendly demeanor
• Fluency in multiple languages is a plus
• Experience in the use of social media for sales and customer care is a plus

communication,negotiation,skills,conducting