Resident IT Engineer....
Resident IT Engineer Port-Harcourt Internet Services
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
2-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-03-2024
Job Description
Req ID : 2618885
Resident IT Engineer would have the following responsibilities:
To learn and understand the Client s Group IT Policies & Procedures.
To ensure that Group IT Policies & Procedures are implemented and
adhered to.
Designing and installing computer hardware configurations as per the client
Group IT Policies & Procedures.
Installing & maintaining software and networking systems as per the client
Group IT Policies & Procedures.
Troubleshooting network and software issues and maintaining proper logs &
reports of the same.
Installing highlevel software security systems as per client s Group IT
Policies & Procedures
Ensuring security software is kept up to date as per Client s Group IT
Policies & Procedures
Training staff on newly installed hardware and software systems.
Daily Weekly & Monthly Reports to be provided to Client Supervisor & to
CIO.
KEY
RELATIONSHIPS
CIO/MD of TecPoint Global Solutions
Client Supervisor
Group IT Manager & HOD
Client s Employees
Requirements
SKILLS
REQUIRED
Extensive knowledge of computer hardware systems.
Familiarity with general OS systems Enterprise programming languages and
Office software.
Knowledge of LAN and wireless networks.
Ability to manage projects.
Good communication skills.
Ability to troubleshoot complex software and hardware issues.
Knowledge of database and networking security systems.
KEY
MEASURABLES
System Uptime
Fault Management
Total number of tickets and MTTR per ticket
First Call Resolution (FCR)
Inventory Management
ACADEMIC
QUALIFICATION
Minimum Graduate Degree in Science & Technology
Relevant Certification in MCSE/CCNA
Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
EXPERIENCE
Minimum of 2 years of experience as IT Executive/Manager at a large organization
handling complex systems and networks. In depth knowledge of Microsoft OS LAN
WAN Data base.
Benefits
Note: Only shortlisted candidates will be contacted.
Employment Type
Full Time
Key Skills
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