Renewal Manager

MW Partners is currently seeking a Renewal Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

• As a Renewal Manager youll join Frame Renewal Management team that owns renews and grows our relationships with Frame.io Enterprise Customers.
• As part of this team youll be the face of Frame.io for your customers ensuring that all aspects of their experience are seamless that expectations are exceeded and that touchpoints with the product and the greater Frame.io team are valuable.
• Own the Frame.io Customer relationship and create an exceptional experience for new and existing Enterprise clients
• Partnering with a Customer Success Manager to provide excellent onboarding experience to ensure new Enterprise Customers are set up for success
• Build and grow excellent partnerships with Frame.io customers
• Maintain an active pipeline of renewals and expansions to meet the quota
• Work collaboratively with broader sales and success teams to create account plans and execute a growth strategy
• Be the goto resource for our clients as a source of objective industry insight

Requirements:

• Prefer university degree and above
• 12 years of relevant Account Management experience preferably in a similar industry and/or at a SaaS company
• Experience generating a pipeline and qualifying and identifying expansion opportunities
• Confidence and command in managing SaaS renewal sales cycles
• Excellent listening skills and a strong sense of customer empathy and curiosity
• Strong written and verbal communication and comfort in presentation settings
• Highly organized in the approach to planning days account books and sales tools
• Experience in video creation or media technology workflows a plus; a passion for online video or video creation a must
• Enthusiasm and drive to work in a startup environment

For a confidential discussion or to find out more contact Nitin Kuntiya on (909)or apply now.