Relationship Manager
Relationship Manager
Posted on :
10-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2609727
Relationship Manager
Exp:25Years
CTC:3.505.10LPA
Locations:GoaNoida
Required Skills: Outside Sales B2B Sales (BusinesstoBusiness)
Company Name: OYO
Description
About Oyo
At OYO we seek dynamic individuals with a strong customerfocus to help us become the mostloved hotel brand in the world
About Oyo in India and Business
OYO also known as Oyo Homes & Hotels is an Indian hotel chain. It is the worlds thirdlargest and fastestgrowing hospitality chain of leased and franchised hotels homes and living spaces. Founded in 2013 by Ritesh Agarwal OYO initially consisted mainly of budget hotels. Over a span of six years the startup expanded globally with thousands of hotels vacation homes and millions of rooms in hundreds of cities in India Malaysia UAE Nepal China Brazil UK Philippines Japan Saudi Arabia Sri Lanka Indonesia Vietnam and the United States.
Reporting To: Area Revenue Head
Job Objective & Key Result Areas
- Build healthy relationships with hotel owners
- Deliver good hotel ownership and customer experience
- Act as a point of contact for hotel owners for operations support & escalations
- Help hotel owners manage their portfolio network improve revenue performance solve issues retain them and drive customer experience
- Handle hotel owners and customer escalations
Its a FIELD SALES role completely
Key Performance Indicators
- Ensuring occupancy (URNs) month on month
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
Education
Graduation/Post Graduation
Experience
- 2 years of relevant experience in operations handling and key accounts handling.
- Analytical Skills
- Prior experience in managing crossfunctional operations and customer escalation
- Demonstrate high ethical values
field sales techniques,b2b sales,customer,sales,customer experience
Employment Type
Full Time
Key Skills
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