Want to revolutionize the future of education anddo meaningful work that transforms future generations lives
Crimson Education is a Series C global EdTech startup founded in 2013 with the idea that through personalized education and technology we can transform students into the world leaders of tomorrow. Were now in 28 markets and have an ambitious team of 700 thats rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway. To support our students we have built / purpose of role
This is a fulltime position that can be worked remotely or in one of our many offices around the globe.
What are the main responsibilities for this role
As a People Leader (Regional Team Leader or Team Leader) for the Strategy Team you will be directly managing Strategists as well as student outcomes within a country or region. You will support your team to ensure outstanding client experience successful delivery of Crimson services and achievement of student goals. To ensure a smooth transition from Sales to Service and cater to local needs you will work closely with local sales marketing and student success teams.
What your work entails:
Monitor team performance to ensure excellent service quality and results
Make sure that your team is on track to hit all of their KPIs
Providing ongoing coaching through 1:1s and pod meetings
Maintain and share expert applicationspecific knowledge and cultural understanding for your designated region/country
Consistently share feedback and lead performance reviews
Recruit and grow a team of talented Strategists
Keep an eye on team capacity and communicate hiring needs
Conduct technical interviews as part of the hiring process
Be active in the onboarding process so that any new team member is set up for success
Discuss and help execute career growth plans essentially be a Strategist for your Strategist!
Work with your team and stakeholders to maximize the student experience
Have a vision of what the student journey should look like for students in your region/country balancing our global model with local needs
Collaborate with local sales & service team members to assess and execute unique needs
Know the ins and outs of your team and region/country to provide accurate feedback as well as roll out initiatives with the right change management approach
Work closely with your team and local stakeholders to hit service and revenuebased goals
Operations management
Be the face and first pointofcontact of Strategy in your region/country
Preallocate allocate and reallocate students to members of your team
Proactively collaborate with other service teams and the sales team to resolve any complaints or roadblocks to successful delivery
What skills and experience are required
Graduated from a top 30 US university preferred
Private admissions consulting experience preferred bonus if youve worked with students from Latin America
Spanish and/or Portuguese fluency preferred
Why work for Crimson
Rapidly growing start up with a flexible working environment where you will be empowered to structure how you work
Limitless development and exposure our internal promotions/role changes made up 33% of all recruitment last year
$1000 individual training budget per year we love to Level Up (its one of our core values)!
Psychologist on staff
Insightful fireside chats and workshops to help support our high performing and ambitious team
Radical Candor is a feedback approach we live by
Were a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!
If youre passionate about growing in a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
We use cookies to enhance your browsing experience, serve personalied ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookiesCookie Policy
Customize Consent Preferences
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
For more information on how Google's third-party cookies operate and handle your data, see: Google Privacy Policy
Necessary
Always Active
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.