Regional Service Manager - Israel

Your mission

Hey there and welcome to your new Opportunity with us. Being a Regional Service Manager for Israel is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important task:

• Coordinate Field Service Team activities onsite for failure research and corrective maintenance.
• Project Management for commissioning services.
• Ensure operational procedures, processes and practices are well defined, documented, and consistently applied, registered, and followed.
• Ensure up-to-date documentation and processes for existing and coming service contracts and agreements.
• Take care of Health & Safety on behalf of service for the country and ensure all team members follow the regulation
• Support EMEA Service Management by participating in improving overall activities
• Support EMEA Sales by attending and participating in exhibitions.
• Negotiate and work on customer contracts for Service level agreements.
• Deliver support and contribute service solutions for Sungrow customers as a point of contact.
• Achieve consistent customer satisfaction ratings and get better brand recognition from customers.
• Take responsibility for customer escalations and act as a point of escalation.
• Take over randomly on call duties, partly on weekends.

Surely, you are free to develop into this role, give it your "own spin". This is not only a job - it is a just cause that will fill you with satisfaction every day!

Your profile

You are seeking your next step in your career, you like being outdoors, erecting great projects and be part of the idea of a "Clean power for all"! Several years experience working in similar function.

• Experience In working with contracts and contract negotiations.
• Experience In establishing processes.
• Basic Project management skills.
• Hands on and onsite experience.
• Experience with H&S regulation of the country.
• Language Package: Hebrew and English at least C1.
• Soft skill for Interactivities between different departments and cultures.
• Willing to take ownership and responsibility.
• Driving license.
• Willing to travel, national / International.

Why us?

Why us?
This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You__ might become part of it! Besides that, many things await You:

• Opportunities for Career advancement
• Bonus payment based on pre-agreed and signed KPI agreements
• A multinational team awaits You with lots of european and transeuropean exchange!
• Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
• Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!__