Program Manager - Senior

MANDATORY DELIVERABLES:

• Strategize implement and maintain program initiatives that adhere to strategic objectives
  
• Formulate organize and monitor interconnected projects including coordination of crossproject activities.
  
• Provide program management leadership and expertise of large scale highly complex high profile and highrisk initiatives that may be multijurisdictional and/or enterprise wide.
  
• Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI.
  
• Maintain organizational standards of satisfaction quality and performance to ensure the accountability for the program(s) centralized group of projects and their successful full life cycle delivery.
  
• Oversee multiple project teams ensuring program goals are reached.
  
• Manage budget and funding channels for maximum productivity.
  
• Work closely with Senior Leadership Program Leads Governance Committees crossfunctional teams and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:
  
• the program management practices
  
• program scope & deliverables
  
• required resources for crossfunctional teams and external vendors
  
• work plan and budget.
  
• Develop track and manage timelines for projects and initiatives.
  
• Manage program teams for optimal return on investment and coordinate and influence crossproject initiatives.
  
• Develop and manage budget for programs and be accountable for delivering against established business goals/objectives.
  
• Work with other program managers to identify issues risks and opportunities across multiple projects within the division.
  
• Analyze evaluate and overcome program issues and risks and produce program reports for managers and stakeholders.
  
• Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.
  
• Ensure programs are delivered cost effectively and efficiently and in compliance with HSC s methodologies standards and frameworks.
  
• Provide mentoring and knowledge transfer to HSC s designated staff to enable continuation in operational activities and sustainment.
  
• Create technical project and user documentation training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes.
  
• Other duties as assigned.
  

OPTIONAL DELIVERABLES:

• Establish and regularly review sequencing of highlevel activities within projects and across programs where dependencies exist
  
• Track and report program progress against identified success factors and key enablers
  
• Establish and coordinate secretariat functions processes and tools enabling program oversight from executive leadership teams/committees.
  
• Collaborate with ministry partners stakeholders and vendors to support designing planning and implementing change initiatives.
  
• Inform elaborate and help deliver solutions that simplify processes and improve enduser experiences.
  
• Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.
  
• Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate ministry oversight.
  
• Design and implement program oversight solutions to ensure compliance with government regulation while encouraging quality improvement.
  
• Explore opportunities for integration and consolidation.
  

Requirements

Must haves:

• Experience leading organizational development strategy development business and program planning.
  
• Ability to think and act strategically. Big picture thinking and solid understanding of program scope management and operations.
  
• 5 years proven experience as a Program Manager or other Managerial position:
  
• Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.
  
• Experience defining large scale change management and communications strategies to support organization transformation.
  
• Experience leading the definition and/or implementation of target operating model design initiatives in healthcare and/or technology organizations.
  

Nice to have.

• Experience working with federal/provincial/broader publicsector healthcare providers.