Product Manager

Our client islooking for a talented Product Manager to support their exceptional Product team based in Bracknell Berkshire.

Product Managers are responsible for a range of products for the duration of their lifecycle. They oversee product creation development implementation and subsequent evolution with a focus on maximising product monetisation usage and customer satisfaction.

Key responsibilities include

Product Owner for Product Sprints

• Identify customer needs/business requirements for product development. Collate and refine requests into final design briefs.
• Prioritise workload for product development.
• Make design decisions that demonstrate delivery of design specifications.
• Ensure product changes are in line with the overall business strategy.

Working with Other Departments

• Act as a product specialist and goto person for assigned products.
• Provide product knowledge to Sales and Solution Consultants to assist with bids.
• Share delivery timeframes with the Project Management team.
• Liaise with Engineering Services to ensure the priority of bugs is understood.
• Provide internal training or awareness of products as required.
• Evangelise the product internally and externally.
• Develop and deliver training to Sales and other departments as required.

Updating and Engaging with Customers

• Contribute to monthly webinars to brief customers on product news.
• Contribute to the quarterly Product Roadmap.
• Contribute to the running of quarterly user forums to receive feedback and updates from users.
• Arrange and chair meetings with customers to share product vision as required.
• Gather customer feedback to determine ways that the product could be improved.

About you

• Bachelors Degree in a relevant subject.
• Good experience in a customerfacing role typically of at least two years.
• Experience as a Product Manager or Specialist with specific experience of product lifecycles and design processes.
• Experience in the IT/Cloud communications industry is a plus.
• Excellent written and verbal communication skills.
• Good time management and prioritisation skills.
• Ability to interpret customer requests and provide high levels of customer satisfaction.
• Good problem solving skills.