People Operations Specialist German or French Speaker

JOB DESCRIPTION: As a People Support Specialist you will be responsible for handling employee support cases and HR processes that reflect substantial variety and complexity. This is an amazing opportunity for a dynamic quick learner to join a fastpaced environment and gain exposure to a number of HR functional areas including total rewards benefits people programs Client transactions and much more!

In this role you will:

• Provide exceptional employee support to our Workmates through various channels act as the first point of contact for multiple HR functional areas.
• Be well versed in Clients global and regional policies talent practices HR programs and systems.
• Ensure timely resolution of workmate support cases through our case management solution by leveraging all available resources including policy documentation.
• Provide exceptional employee support to our Workmates through various support playbook scripts and crossteam relationships.
• Facilitate People & Purpose section of New Hire Orientation regionally.
• Demonstrate strong ability to effectively partner across HR functional teams and operations.
• Ensure strict confidentiality of all work and information based on company policies and procedures.

Qualifications:

• Bachelors degree.
• 3 years relevant experience working in customer service or HR generalist role.
• Displays highest commitment to customer service and maintaining a bestinclass employee experience.
• Ability to work independently and be part of a team environment while developing strong professional relationships with peers managers and crossfunctional teams.
• Ability to use sound judgment to problem solve make decisions and involve necessary individuals at the appropriate time.
• Strong written and verbal communication skills.
• Written and verbal fluency in German or French very helpful for this role.