Parts Specialist

About the role:

About the role The Spare Parts Specialist Passenger Cars is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes ensuring bestinclass availability of parts for the European Market whilst managing inventory levels and stock turnover.

As Parts Specialistyour responsibilities include:

• Maintain daily contact with Dealers and Service providers.
• Support dealers and service providers by providing information regarding spare parts specifications availability and lead times.
• Manage pricing.
• Maintain and improve the spare parts catalogues.
• Maintain contact with European suppliers.
• Maintain spare parts stock level to meet customer requirements and service level.
• Process spare parts orders in the online parts ordering system.
• Coordinate upgrading projects between BYD A/S China and Europe.
  
  
  

Your profile:

• Bachelors degree or higher.
• Working and thinking level acquired by education or work experience.
• At least 3 years of working experience in a technical support administration or logistics environment.
• Italian & English language. Chinese language skills are considered a plus.
• A strong customer service & business focus.
• Problemsolving skills especially in supply chain related challenges.
• Systems skills: Advanced Excel knowledge. ERP CRM MS Office logistics process management and project management experience.
• Ability to work under pressure and meet deadlines in a dynamic environment.
• Strong communication and analytical thinking skills.
  

We offer:

• Job in a fastdeveloping company which embodies sustainable and forwardthinking technology.
• Performance and experience based competitive remuneration.
• Commuting allowance when working from the Office.
• Team building events and employee learning opportunities.

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team