Job Description
Location: Rajkot / Ahmedabad
Vacancy: 01
We are looking for an experienced Outreach Manager to join our team a leading IT company offering a range of software and application products. The ideal candidate should have 3 to 4 years of experience in telecalling and a proven track record in training and developing telecalling teams. As a Telecaller Trainer you will play a key role in enhancing the communication and sales skills of our telecalling staff to drive effective engagement with clients and promote our products.
Ensure telecallers have a deep understanding of our products so they can educate our customers about our features s and competitive differentiators.
- Train telecallers in effective sales techniques objection handling and closing strategies using realworld scenarios and roleplaying exercises.
- Work closely with sales and marketing teams to align outreach campaigns with business goals and marketing strategies.
- Gather feedback from sales teams to continuously improve our products and services.
Education/Experience
Requirements:
- 3 years of experience in telecalling.
- Familiarity with IT products and industry terminology.
- Strong interpersonal skills and the ability to motivate and inspire telecalling teams.
Experience required: 3 years
Location: Rajkot / Ahmedabad
Key Competencies: Communication skills Calls Scripting Sales Techniques Soft Skills Development Performance Metrics Feedback & Coaching Monitoring & Evaluation Quality Assurance Documentation
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communication skills,communication,teams,skills,motivation,sales skills,interpersonal skills,feedback & coaching,quality assurance,telecalling,sales techniques,training,sales,outreach