Operations Support Supervisor

About BYD

Our Purpose is to build a zeroemission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading hightech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zeroemission ecosystem.

BYD Europe BV located in Schiedam Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe BV offers a full line of BYD electric vehicles including allelectric cars allelectric buses and allelectric forklift trucks.

About BYD France

BYD France is the French National Sales Company of BYD BV Europe and BYD Company Ltd a Chinabased company and a leading global supplier of green energy technologies. BYD France offers a range of electric vehicles including allelectric cars buses & forklifts. BYD is expanding its operations in France to support a growing portfolio of New Electric Vehicle Passenger car and LCVs projects.

Responsibilities:

1. Keep vehicle inventory and quality at reasonable range to fulfill the orders of FR mainland and British islands.

2. Maintain logistics damage to lower level through various means or with the help of thirdparty agencies and promptly make relevant claims.

3. Provide spare parts or tools support for VPC PDl logistics damage or product defect repair and technical upgrades of vehicles.

4. Identify potential risks take measures in advance to avoid accidents additional expenses or delays.

5. Collaborate closely with sales and marketing departments to promote BYDs products and services and enhance the brands influence in the FR.

6. Manage business relationships with compound and logistics partners ensure the work to be done in compliance with BYD standards so to provide customers with firstclass products and services.

7. Resolve customer complaints and concerns in a timely manner improve customer satisfaction and continuously exceed customer expectations.

8. Promote BYDs vehicle quality control process implement training and supervision of quality control documents.

9. Develop operational department budgets analyze key performance indicators and make data driven decisions to improve profitability.

10. Recruit and manage local operations team setting performance goals for members and conducting appraisals.

11. Continuously innovate formulate and implement effective strategies leading the operational strategy and development direction of the automotive business.

12. Perform all other duties and tasks as assigned by the line manager or Head of Department.

Required Skills and Qualifications

1. Fluent French and English language skills Chinese language is a plus.

2. Bachelor and abovein Business management supply chain.

3. At least 8 years experience preferably in the automotive sector.

4. Professional PC user skills (MS Excel Word PPT).Excellent communication and organization skills.

5. Management of supply chain and warehouse storage.

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air.
We are looking for talent that connects with this mission and want to
create positive impact by joining a diverse and dynamic team