OPERATIONS SUPPORT ANALYST

Under the supervision of Country Operations Manager, and in collaboration with Operations Team Leaders (OTL) and Project Management Specialists (PMS) (contributes to day-to

day implementation support of sovereign and grant-financed projects.

In coordination with Country Operations Manager, Operations Team Leaders and Project Management Specialists performs entry of transactional data related to Operations/Projects into the main systems Operations Management System (OMS) and Jira.

In coordination with Country Operations Manager, Operations Team Leaders and Project Management Specialists establishes and maintains document and data controls for multiple Operations/ Projects.

Provide support in preparation of technical/operational reports and serve as a data/document control focal point. Protected

Provide support in preparation of a variety of drafts and finished documents, which may include technical content, and terminology, related to the department s Operations/ Project, materials requiring research, compilation of data, and ascertaining project status from various sources for meetings, speeches, presentations, and other project activities as needed.

Assist in preparation and logistical planning for various events (such as preparing incoming mission agendas, drafting letters, organization of meetings with the Government and other stakeholders, daily support of the mission) and undertake related duties and special assignments as required.

Initiate the development and implementation of documents/data distribution matrix for each project and stores/manages documents as per the standard of the best practice for database management systems.

Provide support to Country Operations Manager, Operations Team Leaders and Project Management Specialists to advise regarding project correspondence, logistics and other related matters delegated for action.

Provide support in searching for and in compiling a variety of project documents and information in response to requests for information from Regional Hub or Headquarters or other sources.

Regular and reliable attendance and performance is required.

Requirements

Minimum requirement is to have a Bachelor s Degree in Engineering, Development Studies, Information Technology, Library Sciences, or Related Field.
At least two years of work experience, built on use of initiative and independent judgment that includes management of project documents.

Proven experience in provision of implementation support in externally financed and/or development projects, including administrative/organizational functions.

Experience and demonstrated skills in preparing technical reports, as well as organizing and keeping track of large volume of documents (virtually and physically).

Ability to analyze create and manipulate databases using common database tools/software.

Demonstrated advanced experience and skills in using Enterprise Content Management systems and online databases (Sharepoint, Alfresco, Dropbox, Google Drive, etc.) would be advantageous.

Ability to read and understand technical, and as necessary legal, documents, in Arabic and English, for the purpose of document control and report preparation.

Minimum requirement is to have a Bachelor s Degree in Engineering, Development Studies, Information Technology, Library Sciences, or Related Field. At least two years of work experience, built on use of initiative and independent judgment that includes management of project documents. Proven experience in provision of implementation support in externally financed and/or development projects, including administrative/organizational functions. Experience and demonstrated skills in preparing technical reports, as well as organizing and keeping track of large volume of documents (virtually and physically). Ability to analyze create and manipulate databases using common database tools/software. Demonstrated advanced experience and skills in using Enterprise Content Management systems and online databases (Sharepoint, Alfresco, Dropbox, Google Drive, etc.) would be advantageous. Ability to read and understand technical, and as necessary legal, documents, in Arabic and English, for the purpose of document control and report preparation.