Production Support Specialist
Production Support Specialist
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Job Description
Hi Friend
Hope you are doing well
Number of position : 4
W2 Contract Only
I Salman Shaikh would like to share a job opportunity as Production Support Specialist based in Atlanta GA or Frisco TX or Bellevue/Bothell WA(day1 onsite) location for a W2 Contract position.
*** In case if you are not comfortable with this location please share your preference with contact details for further requirements ***
Kindly find the JD below and let me know if you are available for the same.
Production Support Specialist
Location: Atlanta GA or Frisco TX or Bellevue/Bothell WA (day1 onsite)
JD:
Nearly 6 years of experience in Application Support and ITIL process Handling Incident triaging Proritization Assignation and resolutions Handling service requests Changes and problem requests.
Strong understanding of ITIL methodologies for SLAs for Incidents CRs and changes and work under pressure for Priority issue triaging till resolutions engaging right teams in a war room kind of situations
Lead critical activities of triaging and P1 P2 situations and provide updates and send notifications
Lead team with critical activities like failovers and patchings endtoend
Lead team with trainings and process improvements
Please reply me with your updated resume and required details:
Full Name:
LinkedIn ID (Must To have as per exp)
Best number to reach you:
Work authorization/Visa Status:
Current Location:
Current Compensation:
Expected Compensation:
Best time to call you:
Waiting for your earliest response
Regards
Salman Shaikh
EA Team Inc
Phone:
Employment Type
Full Time
