Operations Project Manager

Bike Club Introduction
At Bike Club we offer subscriptions for childrens bikes that grow with your kids.
Families pay a monthly fee and when their children outgrow their bikes we
exchange them for a larger size. We refurbish the used bikes and make them
available to other families. Its sustainable and hasslefree.
With over 80000 bikes we are the secondlargest bike rental network globally
and the largest in the childrens bike sector. With over $50 million in funding we
are rapidly expanding across Europe. While our headquarters is in the United
Kingdom we are already active in Germany Austria Spain and The Netherlands.

About the Role
We are seeking an independent and proactive Operations Project Manager to
lead operational enhancement projects at Bike Club. Reporting to the Chief of
Staff and collaborating closely with the COO and Operations Leadership Team
you will play a crucial role in identifying areas for improvement designing
streamlined workflows and ensuring the successful delivery of operations
projects.

Bike Club is going through a transformational period in our operations as we
expand into multiple European countries. We have exciting projects in the
pipeline to optimise our European operations and build software systems to
support our operational teams.

Tasks

What Youll Do:

• Lead operational change projects from initiation to implementation taking
  ownership of project planning and delivery.
• Collaborate with COO and senior stakeholders to define project scope
  delivery and business case for benefits realisation.
• Manage operations projects comprehensively including understanding
  requirements planning milestones timelines dependencies priorities
  risk management resource allocation and stakeholder communication.
• Work closely with the Engineering team for technologylayered projects
  ensuring alignment of strategies and outcomes.
• Manage stakeholder relationships and provide regular progress reports to
  the wider Bike Club Group effectively communication project goals
  progress and outcomes.
• Direct the implementation and optimisation of Warehouse Management
  Systems (WMS) to improve operational efficiency and accuracy.
• Collaborate with crossfunctional teams to seamlessly integrate WMS into
  existing operational workflows.
• Develop comprehensive training programs for teams to support the
  adoption of new processes and technologies.

Other Responsibilities

• Having tradeoff conversations with Senior Stakeholders across multiple
  projects and minimising scope creep.
• Conduct thorough assessments of current operational processes to
  identify inefficiencies.
• Develop and implement strategies for streamlining workflows reducing
  costs and enhancing operational efficiency.
• Foster a collaborative and positive working environment promoting
  teamwork and open communication.
• Implement a culture of continuous improvement encouraging feedback
  and innovation.

Requirements

Your Mission

• The ability to build strong working relationships with Operations and
  Engineering.
• You will have a strong desire to work in a technical environment and be
  excited about new technologies.
• You will be someone who loves everything tech and enjoys being part of
  the process of developing operational projects.
• You will be happy to take ownership of all operations projects ensuring
  deadlines are met and adjusting roadmaps as required.
• Building trust managing team dynamics and protect them from external
  distractions so they can focus on what they are best at.
• Share the why of projects so teams understand the business
  requirements and priorities.

What You Bring

• Proven 3 years experience in management of complex operational
  improvement projects / operations leadership roles in startup environment
• Recent record of endtoend delivery of complex change comprising
  multiple streams of work and involving a diverse group of internal
  stakeholders.
• Experience in implementing ground up software developments within
  operations.
• Excellent communication and organisation skills.
• Understanding of Asana and good project management principles.
• Strong attention to detail.
• Thrives under pressure and able to adapt to changing business
  requirements and priorities.

Benefits

Why Bike Club

• Make a real impact in a role that blends passion with purpose. As a pivotal
  member of our agile team you will help shape the future of family cycling and
  sustainability.
• Thrive in a vibrant coworking space in Borough London complete with
  amenities ranging from your daily coffee fix to networking events.
• Work From Anywhere policy (in dedicated months).
• Opportunities to dive into various international projects in a fast changing
  and growing environment (including potential travel).
• Work with the latest tools including a companyprovided MacBook Air and
  enjoy an employee discount on our bikes.

Ready to take your career into a higher gear with Bike Club Were keen to pedal
forward with you on our team!

Apply Today! We invite you to forward your CV and a cover letter expressing
your enthusiasm for the core values and vision of Bike Club. Join us and lets embark
on this trailblazing journey together!