Operations Officer - Spanish & English Speaker

We are looking for an aviation passionate Operations Officer who enjoys working in a fast-paced environment to join our offices located in Toluca, Mexico and support our worldwide operations.

JET LUXE is a luxury travel brand responsible for revolutionizing executive jet travel, launched in 2020, A global leader in

executive aviation, JET LUXE is recognized for delivering flexible, best-in-class Luxury Travel Management solutions to

customers worldwide. JET LUXE provides exceptional Aircraft Management, tailored made travel and Concierge Services.

The company caters to an elite clientele including aircraft owners, VIP, operators of business jets for corporate, commercial

and personal air travel. From the palace to the aircraft, to the destination, anything private jet travel requires, anywhere in

the world, we can provide. See the world in Your Own Way.

What is expected from you:

Handle confidential information.

Work under pressure

Flexible and able to adapt to the changing needs of the business

Detailed-oriented

Organization skills with ability to prioritize in time-sensitive situations

Logical approach to problem solving

Schedule flexibility

What you will be doing in this position:

The candidate will be responsible for the OCC and ensuring that the departments within the center work as a cohesive unit.

Management and control of the day-to-day flying program including flight watch, Operations Control and Crew Control, delivering the flight schedule while maximizing roster efficiency and stability in compliance with regulatory requirements.

The proactive and reactive contingency planning during times of disruption to the flight schedule.

Defining protocols and following the implementation within the Centre (OCC).

Accountable for identifying safety risks in accordance with risk assessment process and ensures that adequate risk mitigation steps are appropriately implemented in order to ascertain safety within the workplace.

Establish corrective action plans where non-conformities are identified.

Manages a team of Duty Managers, Operations Controllers and Crew Controllers who are responsible for ensuring the flight schedule operations.

Maintain effective communication between the OCC, Crew control and all other company departments and ensuring excellent communications links are established and maintained with all Crew, both Flight Deck and Cabin Crew.

Achieve KPI s and Targets set out under customer agreements.

Review schedule performance and delay statistics to identify and recommend adjustments.

Ensure that all staff members are trained by coordinating the OCC initial and recurrent training process and effectively deploy the various rules and regulations that govern flight safety and effective completion of the flight schedule (crew rules, rest requirements, aircraft limitations and airport / airspace restrictions).

Monitor OCC staff to ensure goals, standards and targets are set and achieved. Encourage personal development, training and manage the cross functional process.

Maintain and monitor the day-to-day integrity of all Operational systems.

Actively participates in crisis management situations.

Provide management reports and trend reviews in areas such as sickness, leave, hotel & logistical requirements and costs.

Actively manage and seek out alternative revenue streams using spare aircraft capacity.

Requirements

Qualifications:

Bachelor s degree with a course related to business aviation, or operations management or similar

Minimum four years of experience in Flight Operations and/or Flight Support

Dispatch License preferred

Proficient on Microsoft Office suite

Familiarity with CRM and software programs preferred

Strong English and Spanish communication skills