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Operations Customer Relationship Management Apero - Gourmet catering
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Operations Customer ....
drjobs Operations Customer Relationship Management Apero - Gourmet catering العربية

Operations Customer Relationship Management Apero - Gourmet catering

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1 Vacancy
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Job Location

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- India

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2717427
Apero by Malvika () is a gourmet food gifting & catering service based out of Khar Mumbai. They are looking for a Operations & Customer Relationship Management executive for an inoffice role in Mumbai.

Roles & Responsibilities:
  1. Communicate with clients to understand their needs and ensure satisfaction.
  2. Manage orders and oversee dispatch for timely delivery.
  3. Coordinate with the kitchen for order preparation and inventory management.
  4. Organising the workplace
  5. Handle billing processes and ensure timely payments.
  6. Monitor inventory levels and place orders as necessary.
  7. Take orders provide product information and process transactions.
  8. Support customer relations efforts and resolve issues promptly.


Other information:
  1. Excellent communication skills and customer focus
  2. Work timings 10:00 AM to 7:00 PM six days a week with a rotational weekly off
  3. Staff food is provided at the location

billing processes,inventory management,management,client services,client servicing,customer success management,customer focus,communication,customer relationship management,order management

Employment Type

Full Time

Key Skills

  • Business Development
  • Sales Experience
  • Loyalty Marketing
  • Portfolio Management
  • Wealth Management
  • Financial Services
  • Algebra
  • Territory Management
  • Banking
  • Relationship Management
  • Customer relationship management
  • Geometry
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