Network Operations Center Administrator INT

Shift: 2nd shift 2:PM to 9:30PM

Job Description:

Transportation Management Center Network Support Region 1

The Tennessee Department of Transportations IT Division is requesting a position for IT Network Operations Administrator Contract TMC for TMC Network Support Region 1 (Knoxville). This is a contract Position and reports directly to the TDOT Sr. IT Manager Network/TMC Support. This position in the IT organization will play a key role in supporting the network and the strategic business goals established by TDOT Leadership.

Key tasks include:

Administration and support of the server environment for TDOTs Transportation Management Center (TMC) and supporting the Intelligent Transportation Systems (ITS) network.

Maintaining network performance security monitoring analyzing and troubleshooting network problems.

Support the following TDOT technologies and processes:

o Line of business applications & Inhouse technologies

o Active Directory/SCCM/MECM

o SAN

o Application servers

o File servers

o Communication servers

o Edge devices

o LAN VLAN & WAN

o Security firewalls and switches

On call 24/7 TMC network support

Desired skills:

Excellent communications technical analytical and problem solving skills.

In depth networking experience that includes deep technical and functional understanding of network security WAN LAN and internet routing and switching protocols wireless VPN and VM Ware capabilities.

Experience in deploying and managing network and application monitoring solutions that provide clear visibility into network traffic and performance.

Ability to work effectively under deadlines independently and within a collaborative team oriented environment using sound judgment in decisionmaking.

Ability to interface with all functions and at all levels within the organization. Ability to work in a crossfunctional team.

Experience with Disaster Recovery Resiliency Planning and planning highly available solutions

Experience with all Windows operating systems Exchange Active Directory Cisco and Dell equipment.

Experience with and good working knowledge of Domains Segmentation Account Management Network backups Trusts Policies Network Protocols and Bindings and Software Imaging and Firewalls.

Experience managing and supporting Intelligent Transportation System networks (Fiber Optic CCTV RDS DMS etc.)

Functional/Working knowledge of ITIL DevOps ITSM Kanban Agile methodologies Scrum development.