Network Engineer L1 NOC
Posted on :
10-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-03-2024
Job Description
Req ID : 2609824
Responsibilities:
Network Monitoring and Incident Response:
Provide expertlevel support for triaged network incidents by L1
demonstrating indepth knowledge and troubleshooting skills.
Mentor and assist junior team members in handling complex issues.
Monitor the enterprise network infrastructure for performance security and availability.
Respond promptly to network incidents perform initial diagnostics and resolve or escalate issues as needed.
demonstrating indepth knowledge and troubleshooting skills.
Mentor and assist junior team members in handling complex issues.
Monitor the enterprise network infrastructure for performance security and availability.
Respond promptly to network incidents perform initial diagnostics and resolve or escalate issues as needed.
Incident Management:
Take a lead role in managing and resolving critical network incidents.
Collaborate with L2 and L3 support teams to ensure swift incident resolution.
Collaborate with L2 and L3 support teams to ensure swift incident resolution.
Proactive Maintenance:
Conduct advanced proactive maintenance to optimize network performance and stability.
Propose and implement optimizations to enhance overall network efficiency.
Advanced Troubleshooting and Analysis:
Propose and implement optimizations to enhance overall network efficiency.
Advanced Troubleshooting and Analysis:
Conduct detailed analysis of complex network issues identifying root causes and providing effective solutions.
Lead efforts to develop longterm strategies for recurring problems.
Lead efforts to develop longterm strategies for recurring problems.
Change Management:
Engage in planning and execution of network changes with L2/L3 network upgrades and implementations.
Ensure compliance with change management processes and contribute to process enhancement.
Documentation:
Ensure compliance with change management processes and contribute to process enhancement.
Documentation:
Maintain comprehensive and uptodate documentation of network configurations procedures and incident resolutions.
Conduct knowledgesharing sessions to enhance the teams overall expertise.
Review KEDB Updates made by L1 and ensure compliance data coverage and integrity
Create and update knowledge base articles for common issues.
Generate reports as per defined procedures.
Conduct knowledgesharing sessions to enhance the teams overall expertise.
Review KEDB Updates made by L1 and ensure compliance data coverage and integrity
Create and update knowledge base articles for common issues.
Generate reports as per defined procedures.
Collaboration:
Work closely with L2 L3 and other crossfunctional teams to ensure effective communication and collaboration.
Provide technical leadership and mentorship to junior team members
Provide technical leadership and mentorship to junior team members
Required Skills:
Bachelors degree/Diploma in Information Technology Networking or a related field.
24 years of experience in a Network Operations Center (NOC) or network engineering role.
Strong understanding of enterprise networking technologies protocols and best practices.
Proficiency in using network monitoring tools and incident management systems trouble ticketing systems CMDB etc..
Relevant certifications such as Cisco CCNA or CCNP are highly desirable.
Hands on experience and strong understanding of Cisco hardware architecture Ciscoetc
24 years of experience in a Network Operations Center (NOC) or network engineering role.
Strong understanding of enterprise networking technologies protocols and best practices.
Proficiency in using network monitoring tools and incident management systems trouble ticketing systems CMDB etc..
Relevant certifications such as Cisco CCNA or CCNP are highly desirable.
Hands on experience and strong understanding of Cisco hardware architecture Ciscoetc
Employment Type
Full Time
Key Skills
- Airside Operations
- Engineering Maintenance
- Facilities Management
- Apache Tomcat
- Application Development
- Banking & Finance
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