NationalCustomer Service Assistant - Call Center Retail IKEA Egypt
Posted on :
31-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2260512
Responsiblity:
- Managing a team of customer service employees.
- Maintaining compliance with policies and procedures.
- Offering excellent customer service.
- Displaying extensive product knowledge.
- Overseeing the work of every employee in your team.
- Promoting the vision of the organization.
- Conducting quality assurance surveys with customers and reporting findings to the staff.
- Handling customer complaints brought to your attention.
- Conducting regular training sessions with the team.
- Motivating the team to perform at their best.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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