MfgPro Solution Architect

Skill Rating

Mandatory Skills

Hands on experience in Years

Last used Year

SelfRating (Scale 110)

1.Order Management

2.SLA

3.Demand Planning

4.

Key modules handled Order Management Shipment Process and Demand Planning

MFGPPRO Production SupportEaton Industrial

Key Responsibilities:

1.) To look after urgent production issues and make sure these are resolved well within the SLA guidelines. Key modules handled Order Management Shipment Process and Demand Planning

2.) Providing immediate solution for Production Issues.

3.) Assessing the information needs of the users and validating them.

4.) Gathering of requirements from client for solving problem tickets

5.) To fix pending bug fixes and gather the necessary information required to implement the same in production

6.) Working on coordinating with off shore team to bring down the backlog.

7.) To lead the weekly meeting with Client for sharing weekly status.

8.) To assist development team for follow up and client interactions.

9.) Providing Business Knowledge to other team members.

10.) Documentation for new business functionality