Manager

About The Client

Our client is current SAP Regional Strategic Partner. With 35 years of regional presence and a focus on client centricity diversity and professional excellence Our client are the partner of choice for both growing and established companies in the APAC region.

About the Team

Our industry team is rapidly expanding with many new opportunities and projects from banking and finance. As our consultants are highly sought after by many within the sector this has increased our reputation and brand ranking

Responsibilities:

• Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization.
• Assisting execution of improvement actions to realize sufficient IT Service Management (ITSM) capabilities in the IT department.
• Collaboratively work with team members to execute improvement actions.
• Analyze workload of each project and task Adjust master schedule of each project
• Draft IT Service Management (ITSM) guidelines for IT department
• Draft template of IT Service Management (ITSM) deliverables (e.g. Policy Standard Procedure Manual Roles and Responsibilities etc)
• Draft project status reports for IT Service Management (ITSM) enhancement
• Other relevant tasks (e.g. meeting facilitation documentation proposal of further improvement etc.)

Requirements:

• Bachelors degree and above 1015 years of work experience
• Experience in consulting
• At least 3 year of IT Service Management (ITSM) experience for IT project
• Documentation experience in IT Service Management (ITSM) context (PowerPoint Excel Word skills are required)
• Systematic knowledge of IT Service Management (ITSM)
• Client facing experience
• Fluent Business level Japanese to liaise with Japanese speaking clients

About Us:

Catalyst Talent Strategy Consulting is an executive search firm that is specialized in providing recruitment solution for our clients. We are registered with MOM in 2016.

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Reg No:R

EA Lic No: 16C8021

Remote Work :

No